Search Hotels Near Galeries Lafayette Champs-Élysées, Paris

"When I originally booked this hotel, I realized within minutes that I had accidentally booked for the date my flight left the U.S. rather than the date I would actually arrive in Paris. Even though I caught the mistake immediately, the hotel refused to let me change the reservation dates. I explained that I would be arriving the following day, and they assured me that this would not be an issue. Because I had booked the stay months in advance, I followed up again with the hotel several days before my trip — both by email and by phone — to confirm that my room would be held and that I would not be marked as a no-show. I completed every pre-check-in document they sent and gave every possible indication that I would, in fact, be arriving. Despite all of this, the hotel gave my room away. When I arrived, I was told my reserved room was no longer available, yet I was still charged for the extra night — even though they clearly profited from reselling the room to someone else. They attempted to offer me a replacement room without the view I had specifically paid extra for, along with a complimentary breakfast as compensation. Neither came close to addressing the cost difference, inconvenience, or frustration caused by the situation. I would never recommend staying here."

"No volveré, mala calidad de la habitación, desayuno pobre,"

"Very nice"

"Il y avait un peu de moisissure dans la douche ce qui créait un peu d’odeur parfait."

"Clean place, friendly staff, close to the main attractions and metro."

"Very nice property with great service"

"About 7 min walk to nearest subway station, nice neighborhood. Clean modern rooms. Plush, new-looking towels and bedding. Very friendly staff. When we arrived at our room, the AC was set to be very cold and the central heat was turned off for the season despite still being cold outside. They tried to turn our radiator on and when that didn’t work, they brought in a small portable radiator for the night for us to be comfortable. "

"The staff at the hotel were friendly and efficient."

"Yes, the room was clean. The staff was very kind and friendly. Air conditioning worked well. Shower was great. The power outlet in the bathroom was loose and the hair dryer would not stay plugged in. Even with that very small issue it still is now my favorite hotel in Paris."