โรงแรมใกล้ศูนย์การค้าห้าแยก, Jacksonville

"really enjoyed my stay at the hotel"

"The breakfast was amazing. The girl working the dining room was the most professional person we’ve had on a vacation. Walking distance to everything you need."

"Excellent experience in every way 10/10"

"From staff to the bar everything was great"

"Artarshia was very friendly and very polite at check in. She has a wonderful personality that put a smile on my group face. The other staff was fantastic also and very helpful. They all deserve a honor for their great work ethics. At both hotels we cross paths with different employees everyone deserves five stars."

"Great"

"Upon checking in, we found the hotel undergoing a co.plete renovation. Most of the main lobby closed off and the bar moved to the restaurant. The elevators were also being renovated and taken out of service 1 or 2 at a time out of the 3. I would have expected Expedia to have some type of construction notice when booking. I always stay at the Southbank when in Jacksonville, but this had to be the most disappointing visit EVER!!! Call the hotel beforehand to confirm status of renovation to avoid...

"Great place to stay."

"Staff was courteous and helpful. Nice location on the river. The room had these issues: AC rattled continuously making it hard to sleep Showed did not drain well, had standing water in after first use. Entry Door was swollen and hard to close or open."

"The man working the front was super nice! Clean rooms. Great value for the price."

"The staff were all very nice. We had a very late check in and they were great. Room was clean, gym was nice and breakfast was good!"

"Clean room, Breakfast,parking,staff"

"Room 163: the door does not lock. The toilet paper holder is dangling from the wall, which has small divots dug out of it. There is a bit of discoloration around the tub. The staff willingly gave us another room. Inside door latches/chains have been removed and painted over. The room interiors are dimly lit, with walls painted battleship gray except where they've been scarred or patched. Cleanliness is fine. The interior courtyard rooms are surprisingly quiet. Air conditioning works and is not...

"Ok"

"Great"

"No coffee maker and no microwave in the room! The air conditioner unit appears very old and dirty, evem though the building is new. The air coming out of it was bad, we started coughing. We wanted to turn it off completely, but the system is set up that it is impossible to turn it off, the air blows constantly. Maintenance said there is nothing they can do. Horrible hotel for a Hilton brand."

"During check in the reception Carla check us with ease and she was very friendly all the time I was there the staff are wonderful… We booked in at this hotel for 4 days for a graduation ceremony and my staying was peaceful.. Complementary breakfast was great. The lady philippine that works there was very friendly and kind… I recommend this hotel"