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"Very clean conscientious location and great restaurant next door!"

"Beautiful view of the bay."

"The property was at a prime, location, cleanliness, and friendly"

"Tv and slide door was not functional.had an okay experience."

"Staff always where's there to order us a cab and give us advice as to the island, and the water was consistently warm without troubles. I like how they're complimentary breakfast was not just a series of cereals and cold cuts, but was actually cooked. Small, but appreciated and with a lovely view. I can add the emphasize how beautiful the the rooftop, where there was both a pool, a bar, and a restaurant, truly was and especially at night. Stairs were not that big a problem, but for the elderly...

"great staff"

"Complimentary water in the rooms would be helpful."

"Stayed at this beautiful resort for 5 days and everything was outstanding from the stunning views all around the property, to the clean and well appointed rooms. The hotel has lots of dining options,a beautiful bar with views overlooking the ocean. a stunning pool and staff that exceeded our expectations at each and every place we visited. Nadine assisted us several times and made sure we were well taken care of. She was friendly and professional and went out of her way to ensure that we had...

"It took an hour after check in time to get a room and I was there 2 hours earlier so no early check in. Breakfast is not included and it was not all that. Bartender was kool"

"The room & facility was great but the hosts were absolutely amazing! Highly recommend "

"Location to pool was good. Pool wasn’t very clean"

"I love staying at the Ritz in st Thomas. More than anything we enjoy the employees. They are always helpful and make the trip worth it. I traveled there 2 years ago and I noticed several cut backs and things that they could improve on. For instance the serve the same food every single day for breakfast potatoes, bacon/sausage and eggs. They need to add pancakes and French toast because the food gets boring. The have different options for the lunch/ dinner snacks but again not very family kid...

"A lot of money for the conditions of the facilities, A/C has not been given maintenance for a long time, does not cool, uncomfortable bed, old carpet, broken floor, broken closet doors, dirty balcony. The place needs repairs and remodeling. I don't recommend it."

"Love the amazing service...the sea the room and the way we could get to different parts of the property like the Westin....but Buoy Haus is just the perfect escape, serenity, beauty, relaxation and the water..."

"Customer Service was horrific."

"Very clean room , staff was very helpful and polite, food was delicious"

"Be sure to have breakfast; it is delicious, nutritious, and the view is awe-inspiring. I had several cups of the ginger, mint lemonade- wow! I didn’t spend much time in my room. But it was nice to come back to a clean one. Staff are very friendly! One could not ask for more and get it."

"Angie & Karen (managers) were both very helpful and had the "Pride of Ownership" attitude. The feel was welcoming and quaint. Also, the amenities were great and focused on the guests. I've stayed at many places both for work and personal travel and the staff was great. Highly recommend!!"

"Staff were great! Friendly, and willing to let us store our bags in their office hours before check so we could enjoy the day without our luggage"

"Ideal location."