โรงแรมหรูใน เอล เองกันโต

"There was 12 of us traveling together, it was the most horrible trip we've had in over 10 years we've been going to Mexico!! I was platinum VIP & they treated us horribly!! Our room was 2 tiny beds, for my husband & I, we had stains & feet print on our bed, no refrigerator, no microwave, we had a coffee pot but we had to buy the coffee! Most of the staff was very rude to us and (yes, we tipped very well). The front desk was horrible. Restaurant staff was not nice! We had to flag down bartenders...

"Staff was great. Hotel is new and has potential. But, they do allow buses of tourist from south of Mexico to stay there. We were there 6 nights and almost 5 of those nights the pool was not accessible due to the amount of people. Hotels should really notify when they accept tour buses."

"Excelente servicio, el personal muy amable y atento, la ubicación es muy buena, las instalaciones un poco viejas pero funcionales. Hotel recomendable para ir en familia."

"Buen servicio "

"Es un hotel excelente y más si vas con todo incluido elite recomendable al 100"

"Falta de variedad en el desayuno, asi como falta de personal , variedad de bebidas"

"Excelente súper familiar, todo muy rico y mega agusto todo"