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"The staff was top notch. The hotel was nicely located near Ginza shopping area and close to many food options. Convenient marts located downstairs from the hotel. Overall, we had a wonderful stay. "

"Amazing stay!!! Unfortunately the Godzilla head was under construction which was a bummer but I loved staying here and if I’m back in Japan I’m coming back here! Rooms were small but very functional and comfortable! "

"Very helpful and friendly staff, very close to Shinagawa Station, clean and good sized room. Excellent !!"

"I recently stayed in April 2025 everyone was nice and very helpful. I felt safe in the area at night when I explored the city being out til 12am. It’s convenient the train station wasn’t far at all I love that I wasn’t far from Shibuya or Shinjuku or Akihabara I love Japan going back😊💕"

"Professional service: really clean and location is 5 stars"

"Breakfast bufffet was first class. Staff was very helpful"

"Every was great , amenities are excellent . Only complaint is about bey to Small and pillow are really bad . Tv option for English speakers guests are almost none . Control remote ata in Japanese . If you like to Watch any tv ? Forget about it .!"

"This is the second time we have stayed here and it’s always a pleasure. The staff, service, breakfast, location are all wonderful! "

"The staff is very helpful. It is a very clean property. There is a sauna and gym. Arike Garden is right next to it a mall area with "