"Went to an event close by, was only given one room key which a friend lost. When we got back to the hotel the lobby was closed and a note on the window to call a 24hr number. When we called the number kept disconnecting. Had to go stay at another hotel, when we went back in the morning and showed the call logs, the employee said they received no calls. Told them to check the cameras as well. Contacted management, they never returned my call and still won’t answer me in regards to a refund....
"Went to an event close by, was only given one room key which a friend lost. When we got back to the hotel the lobby was closed and a note on the window to call a 24hr number. When we called the number kept disconnecting. Had to go stay at another hotel, when we went back in the morning and showed the call logs, the employee said they received no calls. Told them to check the cameras as well. Contacted management, they never returned my call and still won’t answer me in regards to a refund....
summer