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"Clean comfortable room, great bed, fabulous coffee machine in room"

"Room was immaculate, amazing view of the zoo. Fully stocked with tea coffee and hot chocolate and jammy dodgers were a win for my son. Staff are so friendly and helpful… I put a note in my booking comments that this was a surprise from Santa brought by the elf, asked if a note could be put in the room ( did not think it would be read) There was a card from Santa on the bed when we got in the room…Christmas magic "

"First class hotel stayed there many times "

"Spotless room, staff, amenities, everything was amazing. We also had dinner over and the food was delicious! Definitely we will come back soon! "

"Very friendly staff. "

"2nd time staying at this hotel, great experience each time. Had a suite this time and it didn't disappoint. The spa facilities in the room are nust fantastic. Will most definitely stay again. "