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The perfect place to stay

My wife wrote this review as she loved the place so much. But I share her enthusiasm: The staff was really good, it felt like coming home to grandma’s house, as it is true to its name: Grandma’s house, where you are treated with kindness and love. The place has a family feeling. You can see the photos of the family in the main reception area. Maria and Javiera greeted us with warmth and explained the history of the house. Nothing was too much trouble for the staff. As they only serve breakfast...

Fantastic hotel. Simple as that.

Excellent communication and very friendly. Super location

A little Gem in Santiago. Really enjoyed our stay.

We've certainly had a great time at The Singular. The room was comfortable, breakfast was great and the restaurant and rooftop bar staff were stellar! We left sure that we would go back to this hotel next time we're SCL. My only comment is for the front desk staff. Except for the girl (I forgot her name) who was very sweet, the male staff looked to always be in a bad mood or simply not wanting to be there at all. At check out, we ever received an eyeroll after asking one simple question....

Wonderful views. Friendly staff

Traditional Chilean vibe. Food in restaurant excellent. Staff very friendly. Recommended.

Very nice historic hotel. The positives included the big bed, nice bathroom, decent breakfast, good pool area and nice courtyard area. The staff were excellent - spoke great English too which was a bonus for us. Nice quiet location in Vicuña. The main negative was the lack of air conditioning despite it being advertised as included. Only half of the rooms (the pool view rooms) seem to have working air con so our room, whilst very nice, was uncomfortably hot. A fan was provided which helped. I...

Small rooms but super clean. Wonderful staff, welcoming and always happy to help.

We drove from Temuco and found the hotel without difficulty. The location was stunning with beautifully cultivated gardens and delightful walks along paths laden with spring flowers and shrubs. The views across the lake were fantastic. The staff were more than welcoming. The Bauhaus design suited the location and the glazed outer walls of the lounge, dining areas and bedroom have the fullest advantage to the magnificent views. The rooms were more than comfortable enhanced by wood burning...

Perfect location, large and comfortable room with incredible views. Spa was relaxing and the staff looked after us so well, making the experience extra special for us every day.