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"We were refused service at the restaurant, when we told staff we were willing to wait they said no point you probably won’t get a table. Then we asked if we could eat in our room and they said no. Effectively giving us no food options we had to order pizza as we are unfamiliar with the area and there was nothing within walking distance."

"We didn't have pets. There was a fan that served well....no air conditioning."

"Perfect position for our weekend break Excellent value for money good breakfast "

"Staff have lots of attitude, no real customer service, not enough food for breakfast. Terrible service you get better service from other hotel providers, need to teach staff that hospitality means being nice and going the extra mile. Will not be booking again. Looks like white people were better served."

"Breakfast was great. The room was basic but comfortable - there was no in room phone or alarm clock which is pretty standard elsewhere"

"Great location, helpful staff. Nice, large room."

"Good breakfast very good choice"

" Fine"

"Welcome was first class. Room very clean. Bed was very comfortable. Not disturbed by other guests. Welcomed to breakfast and staff very courteous. Cooked breakfast was very good. Would stay again. Many thanks. "

"Disappointing. Room we booked changed last minute due to plumbing issues. Heating didn't work in our new room. Cold."

"When booking not aware property does not offer breakfast! The restaurant is advertised but came as disappointment when discovered no breakfast available; there are no alternative facilities locally."

"Great location with parking which is always a bonus. Lovely clean room if a little small. Friendly and welcoming staff. "

"The room was clean and warm. The staff friendly, helpful and courteous. It was a shame that they didn’t have the fire going in the bar as the main bar and breakfast room were rather cold. It was a snowy few February days."

"Rauhallinen hotelli"

"Really good nice hosts lovely room breakfast "

"The room was pretty cold on arrival, but soon worked out how to get the heating on.Staff were very helpful and managed to sort out my booking, that Expedia failed to notify the hotel, so they were not expecting me.The room was aa bit outdated,and not very soundproof, the 7 lane bypass was very noisy during the night,even with the window closed."

"Great room, very comfortable bed and a great breakfast. "

"Average hotel for cost, would recommend. "