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"Great view. Excellent customer service by Manager "

"The only good part of the hotel was the young lady that worked unless hours at the front desk. Empty condom wrappers in night table drawer, some clothes or something in cupboard and dirty cups still with toothpaste in them from previous guests. Not sure what kind of a hotel this really was as we never seen other guests with luggage!!!"

"I am quite surprised that this hotel has such a high rating. In my opinion, it is comparable to a crappy Days Inn in North America. The breakfast menu was not bad but the ambience of the restaurant is very poor. You also have to get out of the hotel and walk 2 mins to another hotel for breakfast. The staff is mostly a symbolic presence and will do the absolute bare minimum to help you. Our experience in other parts of Vietnam was phenomenal and we didn't expect this poor service. I wouldn't...

"Good hotel for the night in Hanoi"

"Quiet and clean room in a convenient location for the airport."

"Our stay at Dusit was very relaxing after long days of travel and touring the city it was so lovely coming back to a refreshing clean room. The stay was so nice we went to HCM and Phu Quoc came back and wanted to stay here again. Hung Luu at check in was very respectful and helpful both times we stayed. As well as Tram Anh at breakfast was very pleasant and kind. I would give them 10/5 for hospitality and will always stay here if ever back in Hanoi "

"Awesome hotel in a great location!! Loved how it’s hidden away from the street. Great rooms with a funky vibe. Breakfast is busy so get there early!! "

"The hotel is centrally located. The staff was extremely helpful and pleasant to deal with. The room was clean and spacious. Highly recommended."

"Amazing stay, staff couldn’t do enough to help, all so friendly "

"２度目の利用ですが、朝食のフォーは変わらずおいしい。おかゆも自分で味付けできて満足でした。"

"Very nice hotel. But what made it amazing was the staff. They are so nice there. I recommended we will come back if we ever come back tonight"

"Overall a great stay , the staff was very attentive and knowledgeable, help us get a scooter to drive around and gave us recommendations. "

"I had a pleasant stay coming from Toronto. It is located in the old quarter, modern hotel with everything you need. The staff is amazing and helped us throughout our stay. I will definitely be coming back "

"This is an honest review and i booked this hotel on all the so called 5 star reviews. First the hotel is not in a good location at all. There are no restaurants to speak of, just local food stalls that did not look clean to eat. There was trash all over the streets. We soon discovered there are better areas in the old quarter to stay in. The rooms were small and we paid extra for a city view and we were viewing a slum area. The breakfast was avaverage at best, but the staff was really nice. I...

"Hôtel is quite aging but in good condition"