โรงแรมใกล้Croxteth Hall and Country Park, ลิเวอร์พูล

"Stayed following a match at Anfield, got back in the evening to find very little choice of food left and staff completely run off their feet. Had to wait over and hour for our food which was burnt"

"Nice and convenient "

"Room furnishings are very dated and in a state of disrepair e.g. stained carpets, furniture drawers wonky and not closing properly, door handles coming off, the list is endless! I had to request a change of room which was slightly better and the in-room safe didn’t work. And when explaining this to staff I was asked what colour the safe was and was then met with an ‘ah, ok’, as if they expected it not to be working from the colour it was, remarkable! Evening meal was no better than supermarket...

"Staff support none existent despite numerous messages sent before stay. Also had so many mails for check in for different rooms. Not exactly or professional "

"The premises is dated and very basic but suited my last minute plans. Not the cleanest in terms of the shower room and very noisy as doors slamming in the tiny joint/communal room access area immediately outside my door awoke me. Don’t rely on the buses nearby as I waited almost an hour for a bus to the city centre and gave up in the end. No shops nearby. If you require any get it before you arrive. I won’t be staying here again. Felt a little unsafe walking to the premises in the dark so would...

"Very very good"

"Staff didn’t seem courteous. Toilet stinky and dirty! Close to local amenities "

"Property was very clean and all communication handled over WhatsApp. We were moved to a different building the day our booking was meant to start due to maintenance issues. This was all handled via WhatsApp. Reception in different building, 10min walk away. There were lots of stairs and convoluted hallways - this was difficult for my elderly mother. Sofa bed is actually just a hard sofa that folds at a 90 degree angle. I’d only put a child or person weighing less than 40kgs in it. Other beds...

"I didn't stay. I never got sent check in instructions (code for the door etc) they never answered my messages and they didn't answer the phone. Absolute scam. Do not book this. Had to fork out for an emergency Travelodge "

"False advertising - The images on the website do not match the reality (see attached photos). This isn't a minor difference it is incomparable. What is being advertised here is not actually what you get. Cleanliness - the accommodation was unclean, in fact it was the most unclean accommodation I have ever been to. (see attached photos). There where bags of rubbish on the outside area, flies, dirty rags and rubbish left in the property. Safety - The front door to the accommodation block wasn't...

"The bathing area not enough to turn our body also its just like small box. Can’t adjust the shower head also. Rooms are not bigger as presented on these photos. I booked the standard apartment (they mentioned they have private bathroom in the listing) after went there they told that there is no private bathrooms. "

"The communication on checking in was an absolute nightmare. It took us over 2 hrs to eventually speak to someone after calling, emailing and txting the no. Provided. Having my 2 small children with me and finally getting into our room at 10.30pm was very stressful."

"The apartment was brand new and clean. Sadly, though, we weren’t able to enjoy our stay at all. Due to space limitations set by Hotels.com, I can only share the worst of the reasons here. We reached the building at check-in time, jet-lagged and exhausted. We hadn’t slept for 40 hrs, as we’d traveled on an overnight flight from the US and then taken a train. We weren't able to enter the building. We’d not received the access codes by email yet, and no one was answering at the phone # listed in...