Loved our stay everything was excellent.
Bathroom wasn’t the cleanest and there was no air conditioning so the room was a bit stuffy but other than that everything was great
Location is a big plus, within 10 min drive to the beach and 20 min to Portrush
Narcis
เข้าพัก 1 คืน, พฤษภาคม 2025
6/10 พอใช้
Jill
เดินทางกับครอบครัว
15 พ.ค. 2025
ชื่นชอบ: พนักงานและบริการ
ไม่ชื่นชอบ: ความสะอาด
Hotel well located near the seaside towns of Portrush and portstewart and the town of Coleraine has some nice shops. Great parking facilities. Food and staff were good. Great breakfast and the lady who served there was as cheery and helpful as always! Nice coffee service with home baked scones in the foyer in the mornings which is busy. Our only criticism was that the cleanliness in the room was not as good as in previous visits. The floor around the toilet had ground in dirt and there was a large patch of dirty hand marks at the handle area of the bathroom door. Both could/should have been rectified with a proper clean. We would go back if the cleanliness improved.
Service was 5 star - public areas of the hotel are excellent however rooms are dated with only average facilities and aging linens and towels which was a little disappointing given the rest of the hotel.
Another fab stay at the Lodge, which is in a perfect location for exploring north coast. Also lovely to see familiar faces still around despite the hotel having changed ownership.
Special request made at time of booking for room with walk in shower accommodated.
Enjoyed a delicious evening meal in restaurant - service and food excellent.
Breakfast wasn't the usual "help yourself buffet" due to the hotel being quiet, but portions were more than generous and food was well prepared and piping hot.
Minor issue with payment for room which was rectified immediately when it was discovered and staff very apologetic.
The hotel was perfect for what we needed. It was 10 minute drive to Portrush and 4 min drive to the Jet Centre. We stayed for 2 nighs and it was great. The food was nice and the hospitality was excellent. The restaurant rang our room just before breakfast closed to make sure we didnt miss it. That's the first time any hotel restaurant has called to make sure we didnt miss out.
If in the annex it can be burdensome if you have two or more pieces of luggage as theres many doors within every hallway tou have to push or pull through.
The lodge hotel is beautiful and staff were great.The rooms our gorgeous and cleaning staff were brilliant.The lady on the reception could have been more friendly and more welcoming and didn't even ask did we have a lovely stay.But we would be back again.