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"The room was dirty & unkept . The bed sheets in room 5 ( April 9, 2026 ) were NOT replaced prior to our arrival. When my wife & I were about to get in bed for the night we saw that the sheets contained someones grittiness . Who in the hell wants to crawl into that ? My wife was disgusted . It's MY WIFE ! We left around 3:00 am on 04/10/26 . Tried to get a refund but they declined . Chaffee Lodge is a JOKE & so is the long bearded fast talking lobby attendant ( "manager" LoL ) Also when my...

"This was the best hotel I’ve experienced , nothing was out of place very clean ,smells really good , the quality of everything was 10/10 breakfast was good, everyone was nice and spoke , I think even the own Mr Salvatore made appearances with the uniform on overall an amazing experience highly recommended and will be staying again"

"Good and comfortable stay. Staff was very good."

"Nice clean room, friendly staff and free parking. Bed and room were comfortable and nice. I would definitely stay again"

"Very clean rooms."

"The owner was nice. Bed was comfy"

"Breakfast is better than normal motel fare. Rooms are good, pool was good, and location of right next to main street but quiet. However, no room cleaning, our hvac unit we in a sorry state of affairs and sofa bed and roll away bed were very uncomfortable."

"* staff was nice * Walls paper thin * Room was sort of clean. The shower had mystery spots and there was hair in the sink and on the bed."

"breakfast was ok, fresh and clean, never crowdy, with time enough for all needs. Enough Parking Easy and safe,"

"Very convenient location to the airport and the restaurant is attached easy to get to and from."

"Clean and comfortable. Very nice breakfast."

"Private, cozy place that’s comfortable, clean, and has everything you need. Nice small town area but easy access to Hamburg, Orchard Park, and Buffalo. "

"Was able to leave car there to take shuttle to airport"

"Good location "

"The room was clean. Slept well. Never heard an airplane. Breakfast was good and staff helpful. The only problem were the key cards gave us issues."

"Ashley the manager is incredible! Always putting the guest first "

"Room was ok. Shower was huge and water pressure was great. Good breakfast. Pool was out of service so that was a big bummer."

"Good staff and clean room"

"Outside looks fine. We arrived at 1am and was told the room is not available. Booked a room with 2 beds and got a king bed instead. On top of that, it was still cold out and there was no heat in room. Thermostat setting was to 75 and room temp was 61 the whole night. My kids got a bit sick the day after. Booked as its close to the airport. Big mistake, will not return."