Search Hotels in Chiado, Lisbon District

"Room was clean, just rather small. Staff generally very helpful. Airport shuttle is a nice feature, although getting picked up at the airport is rather chaotic (there's just too many people and too much traffic). Very nice selection for breakfast."

"The room was very nice. The hotel location was very good. You can take the train to go everywhere. The breakfast buffet was very good also. "

"Outdated room and hallways, it resembles a cruise line room and not a four star hotel. The reception staff was not welcoming. No greeting, Manuela just asked for our passports and city fees. The bed was comfortable but the room had a strong odor of carpet cleaner. Only two electrical outlets available and the list can go on. After the initial review for check-in by Expedia, we were offered an upgrade at 6:18pm the following day. When I asked why, Alex said in a harsh and loud tone in the lobby “didn’t you complain? That’s why.” Totally out of line and inappropriate behavior by the hotel staff. When leaving the last day as we were returning our key a young woman ask “was everything okay?” Obviously, they had no interest in the feedback given. The employees need to be trained in quality customer service if they want to keep customers coming back. Personally and based on my experience, we won’t be returning. "

"Decent location, parking garage pricey & challenging unless you have small car. Mistakes are checkout resulted in being charged twice for room and breakfast but they corrected it"

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"The staff was very helpful always. They helped us get transportation. They were very knowledgeable and very friendly. We had a wonderful stay. I highly recommend this hotel."

"Clean, convenient, great breakfast."

"Beautiful hotel in the heart of Lisbon. Room and staff were wonderful."

"Hotel was Top Notch. Couldn’t be happier with our stay. Location was perfect for what we wanted. We had a large Suite-upgrade, Which was a pleasant surprise to say the least. "