โรงแรมและที่พักในชาร์ลตัน คิงส์

"The carpets in the inn were filthy when walking up to the rooms! The beds were super squeaky and the room got super warm at night. We asked for a fan and were given one that doesn't work. Sleeping was almost impossible for me. The en suite bathroom we had in the double room did not only not have a latch, but the door also somehow swung and was overall very inconvenient - not ideal if you're travelling with someone who's not your partner. The staff was probably the best part - super friendly and...

"The car park was not lite at night so I was worriedabout the secuirty of my car. The hotel is adjacent to the A40 so the traffic noise was a concern especially early morning"

"The room I booked wasant the room I was given it shown a massive room in the pics when got there had a tiny actic room"

"Classical good looks and a fabulous location. I expected that meant I’d have to compromise with poor facilities and service- not at all. Ice cold air con and a big modern room"

"Superior room was decent, but hugely let down by lack of A/C."

"This is a beautifully furnished, elegant hotel in the centre of Cheltenham. It’s in a quiet part of the town and with easy walking to Montpellier. The rooms are spacious, beautifully decorated with high quality tea, coffee-making machines. A fridge with a bottle of water is a thoughtful addition, the toiletries are Occitane, and the towel are of good quality cotton. The room had air conditioning which was essential during a heat wave. There is parking but it is charged per night. There is a...

"Clean room, close to city centre"

"Excellent location and excellent stay. Great breakfast and great staff members."

"Second visit to The Chase hotel, very pleased with everything. Nice rooms, comfy bed. Haven’t tried breakfast but ate from the lounge menu in the evening which was very good."

"Excellent stay at a great manor-style hotel! the personnel are very great and will do anything to improve your stay. In particular, the English breakfast was simply exceptional, with possibility to tailor-it to your preferences! The parking, while tight, was very useful after a day of travelling. Excellent bathroom and comfortable beds. No Air Conditioning but even if we were on hot summer days, we slept well by using the ventilator and opening slightly the window. Cheltenham is well paced to...

"The property was very short staffed. drinks and other things were left all over the facility making it feel dirty and not well maintained. Was most difficult to get a drink or service while at the beautiful outdoor pool. The grounds are important to taking in. Staff was a bit difficult and rude about having my grandchildren visit during the day but sort of this one of the managers."

"The staff were extremely helpful when we suffered a bad experience with our food on our first night's stay. Stick to the basic meals on the menu, like the burgers and fish and chips! We booked a bed, breakfast and evening meal deal for 2 nights, to celebrate our wedding anniversary, but, on reflection, should have booked everything separately, because we would be over £100 better off!! Apart from being placed at the worst, and least private, table in the restaurant, we only had a limited menu...

"Great location and beautiful property. The rooms were fun and loved all the little details. Very kind to offer extra fan on an extremely warm night - made all the difference!! Would love to stay again when we have longer to enjoy the property!!"