โรงแรมและที่พักเชมเบอร์แลนด์

"Clean, easy access to things, good breakfast."

"Yes but the shower was dangerous as there was no nonslip mat. Also we had to ask to have the room made up. We had to ask for fresh towels."

"Excellent location, a beautiful setting with great amenities and access to everything Incline Village and Lake Tahoe has to offer. To pick one fault however, it was the cleanliness and upkeep of the rooms and properties. Upon arrival, we found food crumbs and popcorn on the bedroom floor. We had a 6 night stay and did not receive housekeeping one time - we had to visit the front desk to request additional toilet paper and fresh towels (family of 5). There were issues with the hot tub during our...

"This is the first time I’ve had the reception personnel check in daily by text about our stay. And accept requests or answer questions by text. Even though it was by text, there was a human aspect to the interactions. Everything was great. The only minor issue we had was the laundry detergent which was supplied by the hotel was Tide. We are both allergic to string detergents but the staff was helpful in suggestions in finding alternatives. The only thing we didn’t experience was the restaurant...

"I will NOT be using Expedia for further travel; due to the experience we had at this property. This property made it VERY clear that Expedia does not do any on-site Vetting, and if they do, they sure missed this one. The room we had was dirty, the bed felt like it should have been replaced a decade ago, so that made the bed sheets, (that didn't seem to be the correct size) VERY susceptible to coming off, wallpaper was coming off the wall, desk chair leather was cracked and brittle (needed to be...

"Loved everything about it!"

"Big Hotel casino & and no water refill machine? Asked luggage carrier "he said I can refill water in a room" Tap water? Toilet water? shower water? No Way!!!"

"It was close to everything! Loved the location and room!"

"Nice bedroom, quite big with a fire place ! Only one thing to review is the breakfast : quantity not enough, we had to ask to refill the buffet."

"Fantastic experience! The staff were extremely hard working, helpful, and personable. Highly recommend!"

"The ownership seemed in transition with policy like free breakfasts being changed. The buffet breakfast was not offered. Room was clean but the auto on lighting in the sink area would come on with any movement. Since there is not a door, we often would be awakened . The person on the front desk was very helpful as was the housekeeper."

"Everything was great at Hotel Azure. Great location to see the Lake and get around town. I will stay there again."

"I’be back"

"Nice location AC unit did t work and the room was pretty hot. Little to no air circulation. Had to sleep with the door open it got so hot. (Yes, we had all 2 windows completely open.)"

"Great value and location."

"Pool is very small . Mostly kids in it. Hot tub small as well mostly kids in it. Coffee shop needs to be open later 7to 11 are weird hours had to leave property for coffee after 11 am Maybe a continental breakfast . The game room was so small as well you can’t shoot pool and play video games at the same time. No bar . Really nothing to offer but a room to be honest . We had to leave the property for everything. Not close to the lake at all ."

"Do not stay here . They charged my card randomly ,during an only two night stay ,by a lot of money for fraudulent charges . I still have not received my refunds while I wait for these funds to reversed . The night male staff front desk person was condescending, bad at communicating clearly , and extremely unkind . This completely ruined our experience. They offered a room credit that never existed and could not be put to use when we tried . They still have not made this right and owe me lots of...

"The check in staff did an amazing job, however there were only 3 staff at 4:45 (check in started at 4) and the line was huge with multiple issues as it seems the property was sold out and some third party sites had oversold rooms so it took around 45 minutes to actually get checked in. Our room was in the back tower and while the room was very clean and comfortable there was only one working elevator for the whole tower during our stay. We were on the 4th floor and were able to swing stairs when...

"Bathroom had hair on bathtub"