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"This place is a gem in disguise. I am so glad we stayed here. Seeing the wildlife (wild raccoons, and the birds made my grandkids vacation. The rooms were quite and they are updating it to make it even better. Great place to stay"

"We stayed at Wilderness at the Smokies – River Lodge Suites last weekend and had a great experience. The room was clean and comfortable, the staff was friendly, and the resort had plenty of fun activities for the whole family. We had no issues during our stay, and everything went smoothly. We would definitely stay here again and recommend it to others looking for a fun family getaway! 😊"

"We loved this resort. Beautiful, clean, good food and really enjoyed the Dollywood perks."

"Clean rooms ,breakfast 😀 comfortable beds spacious rooms"

"From when I checked in to checking out Staff was the best!! I am definitely recommending to all of my friends and I will be back to stay. Awesome room, clean and. Was ready when I checked in. Manager was the most kindest motel manager I have ever met! Can’t wait to come back! Thank you from my whole family!!"

"It was not a 9 as the ratings suggested. Okay but not that great"

"The staff were excellent. The rooms could have been cleaner. Very noisy."

"The AC did not work. It was so hot that we could not sleep. The free breakfast buffet was a joke. It consisted of gravy mix with added water, powdered scrambled eggs, hard biscuits, whole apples and some good sausage. Of course we could only eat the sausage because the rest of the food was garbage. The game.room was a joke. I asked for change to shoot pool, the desk employee stated I had to buy tokens from theachine. So I go buy token but the pool tables were broken. I then ask for my money back...

"The condo was beautiful, stocked with everything we needed and very clean."

"The attendance at the desk was excellent. My husband had taken a fall. He’s elderly and on oxygen our room was ready and they let us check in early was so happy with the stay will be coming back."

"I liked everything about the property"

"Great location and very quiet."

"Nice lady at deck. Religious owned . Bed very comfortable. Great covers. Great location. No complants"

"Love that hotel for 100% smoke free. Clean and smell clean not like others."

"Great place to stay. Clean and comfortable"

"The staff were very kind, would definitely stay there again!"

"El personal fue muy amable y nos atendieron excelente"

"I am writing to formally express my disappointment regarding our recent stay from June 7th to June 10th, 2026. While we visited Gatlinburg to celebrate my daughter’s 21st birthday, the experience was significantly marred by a lack of basic services and poor communication from your staff. I booked this stay with the understanding that the property was undergoing refurbishments. However, upon arrival, we discovered that the internet and Wi-Fi were completely non-functional, and the TV in our room...

"Elevator not working when i booked and was asked to book on another hotel. Our room is in the 4th floor. Dragging luggage and children into stairs is not a joke."

"Una limpieza excelente .todo el hotel en.muy buenas condiciones .un desayuno muy bueno con gran variedad y calidad de productos .el personal maravilloso..continuaré visitando este sitio."