"From the moment we arrived, this hotel completely exceeded our expectations. The room was not only beautiful and impeccably clean, but it also had a warm, welcoming vibe that made us feel instantly at home. The design and comfort alone would earn five stars — but it was the people here who truly made our stay unforgettable. During our time in Cancún, we faced some unexpected and difficult events. The staff went above and beyond to support us — showing real compassion, patience, and generosity....
"Excelente atención de la Sra. Ruby Rodriguez.
Algunos detalles menores de mantenimiento, que se corrigieron apenas los reportamos a la Sra. Rodríguez. El desayuno muy rico.
Gracias Sr Julio fue muy amable en el desayuno. "
"The level of service was awesome. Everyone was very friendly and helpful. The coffee was amazing and the two area where you can have breakfast was a winner for me. I’m traveling often and will book this place again not only because of the price but also because of the atmosphere. "
"Everyone was very helpful, very courteous and kind. Desk staff spoke perfect English, answed questions and were helpful with everything asked. My stay was very quiet, everyone respects everyone else. First time I have stayed at a place like this, I'll do it again. I like it better than hotels. I could make my meal there or walk to great restaurants. "
"Muy buen hotel, la decoración muy bonita , la alberca climatizada y muy bien para ambiente familiar y hay un Oxxo a solo unos pasos, venden desayunos desde 100 pesos y paquetes con café pan desayuno , cereal y huevos por 130 , lo único es qué hay un bar de rock al lado(por las noches) , se escucha un poco de música pero en general se puede dormir bien o por lo menos con lo cansados que hibamos ni la escuchamos ; si me hospedaría de nuevo ;)"
"Excelente alternativa para estar en la Cancun ciudad, muy bien ubicado y la atención de Alma es increíble! Super amable! El lugar con mucha calidez y con todo lo necesario para una estancia comoda!"
