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"Hard to know where to find the shuttle. We asked for a double bed and were given 3 single beds. The shower was moldy and the shower head was broken. The staff were very kind and professional."

"Das Haus ist wunderschön, eine ehemalige Schmiede. Der Frühstücksraum ist auch Restaurant am Abend und wirklich beeindruckend. Das Zimmer war groß und passend zum alten Gemäuer eingerichtet. Leider keine Klimaanlage dafür ein Ventilator. Unser Hund konnte mit zum Frühstück und auch abends ins Restaurant. Das Personal war freundlich und zuvorkommend. Das Frühstück war in Ordnung."

"Absolutely wonderful stay! My fear when I stay in the area is always humidity/musty rooms… but in Ixua there’s no sign of anything less than pristine. It all looks, feels and is clean. The rooms are extremely comfortable. The views are well… worth everything. The food and service absolutely amazing. Thank you Roberto and Munya."

"Second stay at hotel. Excellent in all respects. Very friendly and efficient staff. Super clean and modern. Great shuttle service ♥️♥️♥️"

"Je ne sait pas encore"

"Ermua is a thriving community where we felt really safe when out at night. The hotel is central with lovely rooms and fabulous staff. The hotel bar is welcoming and popular with local people. The bar serves a selection of tapas which are great. We would definitely stay again if in the area."

"Tout est correct pour le prix d'env 60 euros"

"super design de l'hôtel et de la chambre. vue sur mer exceptionnelle, accès direct a la plage."

"Convenient and safe"

"Un poco más de atención a las telas de araña de las paredes no vendría mal,por lo demás todo muy bien "

"Camera pulita, dotata di un grande bagno privato. Area comune dotata di divani e piccoli tavolini. Un po' di cattivo odore nel corridoio, magari era un caso isolato di quei giorni. "

"The building is beautiful from the outside, but it is in desperate need of maintenance and renovation on the inside. The only positive aspects of my stay were the breakfast buffet, which was excellent, and the housekeeping staff. The cleaning team did an outstanding job and kept the rooms clean and well maintained throughout my stay. Overall, despite a few positive points, I would not consider this a true four-star hotel and would not choose to stay here again."

"The hotel breakfast was really good. The staff friendly and helpful. My only issue was the distance from Bilbao centre. The taxis were very expensive between €30 and €40 but there is a convenient bus sevice which was only €2.40 one way so we took that in the day but a taxi home at night "

"Sehr gut"

"Very pleasant stay out of the city. Mountaneous and fresh air "

"This was one of the best hotels I’ve ever stayed in. The rooms were spacious and impeccable, and the staff was extremely helpful. They literally anticipated needs. We parked our car in the hotel garage and every time we needed it during our stay, there were fresh bottles of water in the car. There was also always new bottled water in the room, along with nightly chocolate surprises. We stayed over Fourth of July and found America themed cupcakes in our room."

"The hotel is beautiful and the staff is super attentive."