"Staff friendly, room spacious and clean, bar area very nice. Breakfast although a good selection was poor. I asked for 1 poached egg on a toasted muffin first one was more like a hard boiled egg so sent this back, second one not much better."
"Room was basic but very clean and comfortable. Reception attendant welcoming and helpful. Great for the price.
A little noisy when guests arrived but our room was very nearby so a bit unavoidable."
"Staff were polite and very welcoming. I stayed on a Sunday and arrived after 18.30. I parked in the Water Gardens which is less then a 5 minute walk and paid 50 pence for overnight parking."
"Hotel was lovely and good value for money . Staff were all very helpful and friendly.
Rooms were clean and basic but that was all we needed and all the essentials were in the room . Thank you for a pleasant stay . "
"Lovely area - Harlow Park. The property has a beautiful well- kept garden. The owner and staff were friendly and helpful, the atmosphere in the house was homely. Food and drink available to buy and prepare on site in the well- eqipped kitchen. Books and board games galore. "
"It had a very enjoyable stay at the Cranbrook hotel, the staff are so welcoming and kind and its such a cosy vibe, generally a comforting experience 😊 "
"First and foremost…the staff…hands down the most kindest and welcoming! I forgot the name of the lady that helped us check-in, but she was so warm and bubbly it helped calm our nerves as we had a very chaotic day and were so ready to sleep! And Claire who we saw the next day, was so caring I had not brought sanitary pads with me on my trip and it was kind of her that she lent me her own! A few days later there was a gentleman at the reception who was very patient with answering the many question...
"Nice clean comfortable rooms, excellent gym. Food not bad either. Lacking atmosphere and room was very hot, window didn’t open very well but for the price it was excellent."
"Great hotel. Friendly welcome and quick check in. Large spacious room with Dyson fan included which was needed on a hot night. My room was on the front so some traffic noise but that doesn’t bother me. It’s a 10 min walk to Gidea Park station for trains in to London. Ery convenient location and a great price. There’s also a Micropub opposite which is worth a visit. "
"Only stayed the night for me and my son, Martin was very helpful and very chatty, a really nice chap , very pleasant room perfect for the price and needs we had , great location and will definetly return there for London visits as it's about a mile from station too"
