"Rooms were very nice, beds, sheets and pillows really comfortable. Nice atmosphere all the way around.
Found the front desk people and coffee shop staff felt like they hated to be there, not friendly. The cleaning staff was extremely kind and cheerful.
Still like going to Hyatts it just seems when we get further east friendliness diminishes
FYI spent 48 years in NYC and NJ and always was pleasant with hard working young people "
"Loved the place. Very quiet and comfortable. Bed was perfect after a day at sesame park. Breakfast was simple but decent. Definitely will stay again. "
"Sofitel is a beautiful hotel with great staff and nice rooms. The products provided are Balmain taking it to that next step in luxury. Easy to find and in a great location for tourism. "
"Beautiful property right next to the Delaware. Large room with river view. The bed was super comfy, too! Just walk over the bridge to New Hope and enjoy!"
"Staff are very friendly and accommodating. My flight got cancelled and I end up arrived after midnight. Staff made my check in very easy with recheck in. I like the staff, service and the hotel."