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"What a fantastic place to stay. Really lovely room with modern bathroom and all the kitchen facilities you’d need. Super comfy bed and a very peaceful area. The owner is really welcoming and helpful. I stayed 2 days for a work trip but I’d love to go back and make more use of the facilities, maybe stay in one of the hot tub rooms, and see more of the area."

"Excellent value; clean well presented rooms and good breakfast. Pleasant and capable staff;wel done all"

"The staff were immediately helpful when the key card wouldn't work. They were also helpful in getting me something to drink after a heavily warm day. The room was basic but useful The bathroom was efficient in the use of its space. Breakfast was a refreshing start to my morning, especially the fresh water on tap, being nice and chilly. The wifi was quick enough to be useful and not a hinderance like larger hotels. It was easy to travel to and from my hotel of choice."

"Very friendly clean hotel will stay again . Great view of the runway room 716"

"We had a wonderful stay and the staff were incredibly accommodating. They were so helpful in arranging an early check-in for us and even found a room where we could get ready before attending a wedding, which made the whole day much less stressful. Everyone was friendly, professional, and went above and beyond to help. The hotel was clean, comfortable, and in a great location. We really appreciated the excellent service and would happily stay here again."

"Outstanding location and nice rooms and good bar"

"Lovely room, clean and bright. Food in restaurant exemplary, super breakfast. Great stay."

"Glamping pod showers and toilets were yuk! Breakfast was yuk too Queues was well"

"Upon arrival we were met with loud music what seemed like a soul weekender. There was forewarning regarding this and our room was not ready. We had a child of 8 with us so it was a bit unfair on him. The bathroom had no fascia on the shower temp control and there was mould on the ceiling. The tissue box had no tissues in during our two night stay. The mini fridge was not stocked upon arrival . When I asked if I could see the room before I was paid I was told they needed a managers consent which...

"Lovely team, rooms a little dated but that is reflected in the price, clean & comfortable."

"Rooms are clean have everything you need only down side the single duvets don’t fit the bed they’re way too small"

"Comfortable room, good breakfast, very close to the airport and NEC."

"Great location in the town centre and free parking was a bonus."

"Good location, convenient and friendly staff"

"Great stay! Staff and room perfect for what we needed."

"Breakfast was great & so we're staff. Accommodation was a bit tired. Carpets ruffled & paving & steps were loose"

"good view good place and good service mind"

"Bank House is a nice well maintained hotel with quality teas and coffees in the rooms."

"Staff were lovely & very helpful but the hotel itself is in very poor condition & quite dirty. The beds are awful & can feel every spring and the bed frame through gaps, shower curtain mouldy & no shower gel or toilet paper in the room, mugs dirty & the carpets were not clean. Again can't fault the staff, kind and welcoming."