"I have already text you regarding our stay it was not a hotel it was a air bed. There not enough room to swing a cat. There was only 1 towel and one beaker and no toilet roll. The outside stairs to the were dangerous. We only stayed one night as my husband nearly fell twice trying to go to the toilet. We need you to contact us so we can complain. We would like a refund for at least one night. If not both. This definitely is not a Hotel. The outside stairs were not safe the handrails were...
"Was sadly only there for 1 night as a place to crash after a nearby wedding. The place was lovely, the staff couldn't of been any kinder and accommodating. Breakfast was lovely. Would drive the 6hrs to come back for a few days stay for sure."
"I arrived late in the middle of the night due to my work overrunning and a long drive up the country and the staff member was really nice and had my room key sorted all ready for when I got there."
"We needed to be able to check in an hour earlier than stated as we had to get changed and travel to a wedding.
The staff were very helpful and allowed us . Result , we didn't have to get changed in the toilets at the venue and made it on time suited and booted 😂 "
"A steady clean hotel away from the hustle of the city centre. The staff were super friendly, special mention to Kiran on the check in desk.
The room was tight for space but as it was only a one night stay that was perfectly acceptable. The bed was really comfy. The only thing I would knock it for would be there was a lot of dust around the TV area.
The gym area looked neat and tidy, I didn’t use them as I’d used a gym in the city prior to arrival. The restaurant area had a nice feel to it even...
"I had two rooms booked - a twin for one person and a superior double. Both excellent. Gripe for the superior was about a half an hour to run a bath and no Wi-Fi :( possibly due to location at the back of the hotel. We were there for a family 90 th nearby so it was a great opportunity to stay. Accrington was £6 in an uber. Disappointing though to have to pay a tenner if you want to use the pool :( gym free mind.
Overall though a great hotel and thanks for the late bar. Our tariff was RO so...
"Lovely room clean and tidy
friendly helpful staff . Then best steak and ale pie we have had
Only thing was poached eggs on both days where overcookrd at breakfast .
We would stay again "
"Our first impresdion of the reception area was WOW. Beautiful venue with breathtaking grounds. Lovely sun terraces and fantastic restaurant with amazing food. Would recommend. We had an evening meal which was superb and Breakfast was great too. Spa area small but nice enough for a relaxing dip in the pool and steam room, sauna and very small gym but enough for me. My only disappointment was that our room was a club room and accessed via a path to an annexe which did not have the same WOW factor...
