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"Breakfast was excellent. We enjoyed our stay! excellent services.. special mention to the receptionist Maria! Very accommodating and helpful."

"Lovely hotel and rooms. Better attention needed cleaning the bathroom- lots of hairs in the shower."

"Lovely clean room. Loved the coffee machine in the lobby. Very comfortable stay."

"Excellent stay, great room, dinner and breakfast very good, evening restaurant staff were excellent. Only downside was there was a draft on my floor and my door was banging back and forth all night. "

"Yes"

"Very friendly staff on reception, very nice spacious room with good view of the city. "

"Yes"

"Nice view, comfortable bed and warm"

"Absolutely outstanding customer service.The restaurant is an absolute must! we decided dinner was the best we had ever enjoyed in the UK wonderful service and piping hot food served to our table, perfectly timed between the three courses and the flavours were divine. The staff at breakfast worked absolute miracles with a huge choice of food and the buffet was constantly refilled WELL DONE!! "

"We were really pleased as soon as we walked through the doors. A classy reception, bar and restaurant. Talar on the reception was really pleasant and helpful. Letting us have our room early. Our room was lovely, clean and modern. We were particularly impressed with the large screen TV, iron and ironing board, coffee, comfortable bed and sofa bed and a lovely private bathroom with robes! And slippers. Restaurants all on hand and a Tesco next door. Brilliant Found all staff including cleaners...

"Excellent hotel,good foyer area to sit around.Rooms clean and tidy"

"Clean and convenient, exactly as advertised. Staff were very helpful, and the hotel was in a great location just steps from New Street Station. "

"Nice room. Staff were so helpful and friendly nothing was too much trouble. "

"Staff friendly and helpful. Rooms and breakfast good value. Shopping and music venues within walking distance "