โรงแรมและที่พักในBenton Harbor

"Clean, new rooms. Small but just enough"

"Drove 2 hours to come stay here and go to the beach for a mini family vaca. Read online the reviews and really thought it was going to be outstanding considering paying 350$ got there early to not be able to check in a hour early. (It was over 100 degrees outside) & not one room ready. Then get up to room to not be able to find remote. Thats ok, call the front desk for them to tell me to look myself. Never found it. Had to walk down and she said she would send someone up with one. Ok….. TOOK 30...

"It appeared the breakfast was short staffed. Not enough food or supplies were on hand. The gal seemed to be working hard but not enough support. Other Fairfield’s have done much better. Also I hope the guy that was sleeping in the breakfast area in the afternoon is ok."

"Great location"

"Great location, great staff. My father needed a wheelchair and they gave us for couple of days and it was helpful. Great size suites. Highly recommended!!"

"The hotel itself was nice but the power went out at like 3pm and was out the entire stay so we only got to use the pool for an hour, no breakfast or coffee the next morning, not much emergency lighting in the evening after the sun went down. On top of all that, the fire alarms went off twice. Once at 10pm and once at 2am. We understand the weather was no fault of the staff but things could have been handled differently for guests."

"Good experience"

"Very friendly and helpful staff. Very clean and neatly organized."

"We were very impressed by our stay here! Very clean hotel, the staff was super friendly and helpful! The pool was clean and refreshing, after a hot afternoon at the beach! The breakfast was a nice variety, and delicious ! We have previously stayed next door, but will be coming back here, to the Comfort Suites, when we come to St Joe!"

"We were there from a Friday to Monday and did not get our roomed cleaned one time. Their policy is every other day and that is fine but on Sunday evening when we returned to our room from the day nothing had been done! No clean towels, no beds made, no new toiletries etc. Part of what you pay for and enjoy when you stay at a hotel is coming back to a clean room. When I brought this to the attention of the staff they were not helpful at all. They stated the cleaning staff was gone for the day and...

"Very clean room nice staff. Great for a budget hotel very close to Warren Dunes which is beautiful."

"The room was good. The property is clean and smoking free. The casino on.the other hand was a total disaster. Neither the slots or tables were paying. If u dont care about losing money then this is a good place."

"Pool is under construction but that didn’t bother us. Great breakfast. Great staff. Clean. Good location."

"Good breakfast but limited. Pool was very cold. Great location close to South Haven downtown. Great room size, spacious."

"Very well maintaned and great location."

"The water pressure was very poor. There was not a hair dryer in the room and I could hear the people upstairs walking."

"Without question, this was the worst hotel experience I’ve ever had. We checked into a room with a toilet that didn’t work: a problem the hotel already knew about before renting us the room. When we reported it, we were told to stick our hands inside the toilet and fix it ourselves. The next day it broke again, and another employee told us we could “just use the shower” since the toilet wasn’t working. Completely unacceptable. There were no rooms available to move us, so we spent nearly 48...

"Bien gracias"

"This hotel is dated and definitely needs upgrading. Upon first getting to the hotel, you notice landscaping that is not taken care of at all. Upon entering, the amenities are not taken care of and mostly empty, with food or something smeared on the case. The ice machine on the 2nd floor was not working, but the one on the first floor was. Also, the vending machine on the 1st floor, across from the ice machine, was mostly empty, and God only knows how old the few bags of potato chips, that were...

"This was our third time staying here, and overall we really enjoy this hotel. The property is very nice, we love the pools and indoor/outdoor hot tub, and the rooms are beautiful. Unfortunately, this stay was a bit disappointing due to several housekeeping issues. After a day at the beach, the floors were never swept, so we continued to track and feel sand throughout the room for the remainder of our stay. When we went to shower, we also discovered that both the shampoo and body wash dispensers...