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"Requested ocean front and didn't get it. There was some construction going on outside our balcony, but the rooms were spacious and really clean. The housekeeping staff (especially Fernanda) was amazing!"

"Amazing pool. Staff not too friendly"

"Good Location, but not 5 stars Room: booked a week-long stay, but the experience was marred by various issues. Initial corner suite smelled strongly of damp, faced the staff cleaning buggy parking and had issues with cockroaches. While staff facilitated a room change, management offered zero compensation/upgrades: base service recovery for a serious issue. Even our second room had ants, a blocked shower drain, and no bins outside the toilet - unsure how the cleaning staff knew what to...

"We had a wonderful stay at this hotel and would absolutely return. The front desk staff were exceptional. One evening, my son wasn’t feeling well and everything at the hotel had already closed. Alessia went above and beyond to find us some water, which made him feel much better. Her kindness and willingness to help really meant a lot. Sandro was also fantastic. He went out of his way to secure a reservation at the restaurant where I wanted to celebrate my birthday, and I truly appreciated his...

"Our check in process was not smooth. Upon booking on Expedia I used the search parameters for 1 adult + 2 children. I booked a one bedroom suite knowing the pull out sofa will be used for my second child. I chose to add buffet breakfast as prompted when selecting the room. I paid EUR27 for the ‘add on’. Open arriving at the property I was told that Expedia confirmed a room for one adult only. No pull out was ready & they fixed. Breakfast was EUR16 and EUR8 for each child. I had to pay the extra...

"This is a beautiful property that is impeccably maintained. Each and every staff member is helpful and friendly."

"For context, we stayed at this hotel as part of our honeymoon in Portugal. The positives are obvious when you look at pictures of the property. There is a stellar beach with a private area within a 2-minute walk from the hotel, the property's design is very nice, and the Algarve is beautiful no matter where you go. The reality is this hotel is designed for families with kids. If you are looking for a family vacation, this is a great hotel choice for you. There was an absurd amount of kids...

"This was a fantastic stay for the family. Two beaches are very close. Felt like a home away from home with a fully stocked kitchen, laundry machine, and plenty of space. Staff were so helpful and friendly. The daily room clean was very helpful and appreciated."

"Nice hotel with convenient distance (walkable, about 10-15 minutes walk to the town) to Silves. Our favorite things here are the huge car park and swimming pool. WiFi only available in lobby area and breakfast is ok."

"The breakfast was very good , the pool and sauna, the room. I didn't like the air aconditionnig , it was noisy."

"Amazing hotel. Steps from the beach and some restaurants. The hotel was very clean and the pool was top notch. I would definitely come back here again."

"Merci beaucoup tout était parfait, le parking accessible, le personnel incroyable, le nettoyage des chambres."

"Exceptional hotel, staff very helpful and friendly, brilliant location, housekeeping excellent. I can not fault this hotel or its staff."