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"Buffet breakfast with plenty of choice"

"This is a fabulous base for exploring the Cotswolds. The staff is very helpful, and the restaurant is very good. There is also a shopping area close by (King’s Walk). The hotel car park is difficult to access. There is construction that prevents Google Maps from providing accurate directions. The front desk staff tries to give directions, but it was hard to digest. Overall the hotel room and amenities and breakfast were quite good."

"Second visit to The Chase hotel, very pleased with everything. Nice rooms, comfy bed. Haven’t tried breakfast but ate from the lounge menu in the evening which was very good."

"Beautiful hall and surroundings. Dinner was excellent. My room was spacious and clean. The staff make this place amazing, they are all so lovely. Solveiga stood out the most, I was lucky enough to have her check me in and out and she is honestly the most wonderful person. I hope she gets the credit she deserves."

"1人旅に最適な部屋。グロスターの駅から近くて便利だが静かな環境。アメニティはボディソープとタオルしかありませんので注意。部屋に電子レンジと電子ケトル、冷蔵庫、マグカップ、スプーン、食器用洗剤があるので1人で食事するには何も困りません。 小さなスーパーもすぐ近くにあります。ホテルを拠点にイギリスの色々なところに行って楽しみたい人にはとても良いと思います。レセプションは人が居ない事の方が多いし、ホテルのバーやレストランは限られた 時間しか空いていないのでホテル滞在を楽しみたい人には向いていません。"

"Superior room was decent, but hugely let down by lack of A/C."

"Hopefully when finished will be nice"

"Clean, spacious rooms with helpful staff"

"Overall the stay at The new In was satisfactory. The staff were friendly and helpful. The decor of our room was a little tired and dated, but overall comfortable. The advertisement stated there is a real ale bar but NO real ale is sold "

"The staff were extremely helpful when we suffered a bad experience with our food on our first night's stay. Stick to the basic meals on the menu, like the burgers and fish and chips! We booked a bed, breakfast and evening meal deal for 2 nights, to celebrate our wedding anniversary, but, on reflection, should have booked everything separately, because we would be over £100 better off!! Apart from being placed at the worst, and least private, table in the restaurant, we only had a limited menu...

"Very helpful friendly staff, nice quiet location. Great stay."

"Conveniently located with quite surroundings. Easy access to Cotwold."

"My room was super clean and tidy with everything you may need. All the staff were incredibly friendly and very helpful. Private parking just outside my room. Breakfast was very good with lots of choices. I ate dinner here which was simply supeb"

"Air conditioning did not appear to be working in my room. I appreciated the fan provided but it did little to cool the room on the top floor of the building."

"Lovely serene location near the canal and river (might get busy when the weather is good)..Lovely traditional spacious and comfortable rooms, in good clean condition. Communication before arrival excellent. We weren't able to use the spa bath as the plumbing currently needs re-doing to prevent leaks and there is no shelf to put the toiletries in the bathroom. Breakfast isn't available at the restaurant currently but there is Toby Carvery or the cafe at Over Farm next door. Location is...

"This is a beautifully furnished, elegant hotel in the centre of Cheltenham. It’s in a quiet part of the town and with easy walking to Montpellier. The rooms are spacious, beautifully decorated with high quality tea, coffee-making machines. A fridge with a bottle of water is a thoughtful addition, the toiletries are Occitane, and the towel are of good quality cotton. The room had air conditioning which was essential during a heat wave. There is parking but it is charged per night. There is a...