Bacalar is home to Alma de Zorro. Manatee Sanctuary is a popular attraction and the area's natural beauty can be seen at Lake Bacalar and Laguna Bacalar Ecological Park. Fort of San Felipe and Municipal Spa of Bacalar are two other places to visit that come recommended. Visit our Bacalar travel guide
Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before noon
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Payment types at the property
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
We should mention
This property does not have any lifts
Frequently asked questions
Does Alma de Zorro have a pool?
Yes, this property has an outdoor pool.
How much does it cost to stay at Alma de Zorro?
As of 28 Sep 2026, prices found for a 1-night stay for 2 adults at Alma de Zorro on 29 Sep 2026 start from ฿1,599, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Alma de Zorro pet-friendly?
No, pets are not allowed at this property.
How much is parking at Alma de Zorro?
Self-parking is free at this property.
What time is check-in at Alma de Zorro?
Check-in start time: 3:00 PM; check-in end time: 11:30 PM. Late check-in is available during limited hours.
What time is check-out at Alma de Zorro?
Checkout is at noon.
Where is Alma de Zorro located?
Situated in Bacalar, this hotel is within 1 mi (2 km) of Lake Bacalar and Laguna Bacalar Ecological Park. Fort of San Felipe and Municipal Spa of Bacalar are also within 3 mi (5 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Alma de Zorro Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The staff was super helpful and friendly. They were more than happy to give recommendations on places to eat and things to do. The room was comfortable with nice bedding comfortable mattress and well working WiFi and air conditioning. You could also see the lagoon from our balcony and from the roof. The pool was well maintained and refreshing. They were in the process of expanding ( adding a restaurant/ bar and additional rooms. There was no noise from the construction while we were there for 3 nights.
We stayed for one night, everything was clean. AC worked just fine, the only thing was the water in the shower it never came out hot just somewhat warm. Overall a safe and quiet stay
There was an overwhelming sewer smell that eliminated any chance of enjoying our room. We could barely breathe the entire time we were in our room. We couldn’t wait to leave. So glad we only booked one night. Location was also horrible, on the far north end of town. Too far to walk to anything of interest, including access to the water.
This hotel was pleasant. Far out of town and transport in Bacalar is limited which makes it tricky at times. Service was average (didn’t get shown room or ammenities etc). Ok for price
Stayed 2 nights in Dec 2023
Verified review
6/10 Okay
Sheny
12 Aug 2024
Disliked: Cleanliness, staff & service, amenities
Room service and water pressure was very poor.
The visibility to turn to the Hotel was very poor.
La habitación y en general hotel huele mucho a humedad y los moscos nos picaron solo del coche a la habitación, falta un cesto en la habitación. Esta súper oculto