Centara hotels in Ao Luek

"Staff was friendly and very helpful. Walked me personally to my room so I knew where it was. The whirl pool was beautiful and the room was tidy. Thank you."

"Loved the rooftop pool. Plenty of sun loungers for everyone."

"Prices in restaurant were higher than others in the area "

"For a nice hotel, they were pretty stingy with the water and other advertised features that were not quite as expected. Transportation to and from the airport for example was not included despite this having been one of the selling features during booking. Beautiful view, good activities at the resort, nice staff. Food options coild be improved. "

"Fantastic beautiful resort, the staff were amazing and friendly, we will definitely be returning "

"This was one of the most disappointing hotel experiences we’ve had. The room had a very strong moldy smell that was impossible to ignore and made it uncomfortable to stay in the room for long periods. For a hotel that markets itself as a 5-star property, this is completely unacceptable. Even more concerning was the cleanliness of the bathroom. The shower, bathtub, and toilet were visibly dirty and clearly had not been cleaned to an acceptable standard before our arrival. Hygiene is the most basic expectation in any hotel, and certainly in one claiming a 5-star rating. The overall condition of the hotel feels extremely outdated and poorly maintained. While this property may have deserved a 5-star rating many years ago, today it unfortunately does not even meet the standards of a typical 2-star hotel. We hope management takes this feedback seriously and addresses the cleanliness and maintenance issues urgently, because the current condition does not match the expectations set by the hotel’s advertised rating."

"I thoroughly enjoyed my stay here, (almost) everything was great we did some run-in situations with communication issues with the staff and it wasn't between us it miscommunication with each other. There were a few times during our 4 day stay here that we were told one thing and ultimately that wasn't correct and we were brought back to be told something else and vise vera. It was a minor inconvenience until the last day that we almost missed our boat because nobody was on the same page. "

"Great location about 10 min walk to beach. Room was clean and pool was nice with poolside bar and happy hour. "

"Breakfast was fine"