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The Sens Tulum Riviera By Oasis

4.0 star property
Family-friendly resort on the beach, with 2 outdoor pools

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Photo gallery for The Sens Tulum Riviera By Oasis

2 outdoor pools, free pool cabanas, pool umbrellas
Lobby
Sauna, hot tub, steam room, body treatments, hydrotherapy, aromatherapy
Bar (on property)
Sian Kaan Master Suite | 1 bedroom, free minibar, in-room safe, desk

Reviews

7.2 out of 10
Good

Popular amenities

  • All-inclusive
  • Pool
  • Bar
  • Spa
  • Housekeeping

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Sens Ocean Front

Sens Ocean Front | 1 bedroom, free minibar, in-room safe, desk

Sens Ocean Front

Highlights

Air conditioning
Free minibar items
Flat-screen TV
Blackout curtains
Separate bedroom
Hairdryer
Shower/bath combination
Private bathroom
  • 35 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Sens Standard

Sens Standard | 1 bedroom, free minibar, in-room safe, desk

Sens Standard

7.6 out of 10
Good
(4 reviews)

Highlights

Air conditioning
Free minibar items
Flat-screen TV
Blackout curtains
Separate bedroom
Hairdryer
Shower/bath combination
Private bathroom
  • 35 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Sian Kaan Junior Suite

Sian Kaan Junior Suite | 1 bedroom, free minibar, in-room safe, desk

Sian Kaan Junior Suite

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Separate bedroom
Blackout curtains
Hairdryer
Shower/bath combination
  • 35 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Sian Kaan Master Suite

Sian Kaan Master Suite | 1 bedroom, free minibar, in-room safe, desk

Sian Kaan Master Suite

7.4 out of 10
Good
(6 reviews)

Highlights

Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Separate bedroom
Blackout curtains
Hairdryer
Shower/bath combination
  • 35.26 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed
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About the area

Map
Km 252 Carret. Chetumal - Pto. Juárez, Akumal, QROO, 77780

What's nearby

  • Riviera Maya Golf Club - 3 min drive - 1.4 km
  • Aktun Chen - 3 min drive - 1.4 km
  • Akumal Beach - 5 min drive - 4.3 km
  • Half Moon Bay - 9 min drive - 6.1 km
  • Yal-ku Lagoon - 10 min drive - 6.8 km

Getting around

  • Tulum Intl. Airport (TQO) - 67 min drive

Restaurants

  • ‪Restaurant Kukulkan - ‬8 min drive
  • ‪Restaurante Yucatan - ‬10 min walk
  • ‪Restaurante Arlequin - ‬20 min walk
  • ‪Piscis snack bar - ‬9 min drive
  • ‪Los Corales - ‬9 min drive

About this property

The Sens Tulum Riviera By Oasis

Upscale all-inclusive resort near Akumal Beach
You can look forward to an adjacent golf course, 2 poolside bars and a swim-up bar at The Sens Tulum Riviera By Oasis. This resort is a great place to bask in the sun with a private beach, beach cabanas and a beach bar. Indulge in a body treatment, a manicure/pedicure and a hot stone massage at Kin Ha, the on-site spa. Be sure to enjoy a meal at any of the 8 on-site restaurants. Enjoy on-site activities, such as snorkelling, beach volleyball and kayaking. Stay connected with free in-room WiFi, and guests can find other amenities, such as a terrace and a coffee shop/cafe.
Other perks include:
  • 2 outdoor pools and a children's pool, with free cabanas, sunloungers and pool umbrellas
  • Free self-parking
  • A gift shop, a 24-hour front desk and golf cart on-site
  • Luggage storage, beach towels and a nature reserve
  • Guest reviews speak highly of the helpful staff
Room features
All 132 rooms have comforts such as air conditioning and free stocked minibars, in addition to thoughtful touches such as free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with shower/bath combinations and free toiletries
  • Wardrobes/cupboards, daily housekeeping and desks

All-inclusive details

This resort is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Languages

English, Spanish

Similar properties

Exterior

Grand Oasis Tulum Riviera

  • On private beach
  • Pool
  • Breakfast included
  • All-inclusive
7.2 out of 10, Good, 306 reviews
Grand Oasis Tulum Riviera

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 1-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 1-device limit

Parking and transport

  • Free uncovered self parking on site

Food and drink

  • 2 poolside bars
  • 8 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • Beach volleyball
  • Children's pool
  • Free children's club
  • Full-service spa
  • Golf carts
  • Kayaking
  • Playground
  • Snorkelling

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • Lifeguards on site
  • Playground

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Outdoors

  • Beach cabanas (surcharge)
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • In a nature reserve
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • No lift

More

  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV
  • Pay films

Food and drink

  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
When a room reservation includes a return airport transfer at no charge, it’s essential to contact the property 1 week prior to the arrival. This service is service subject to availability & previous confirmation.

Renovations and closures

The property will be renovating from 5 May 2025 to 23 November 2025 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Dining venue
  • Exterior
  • Front desk
  • Hallway
  • Lobby
  • Parking area
  • Sauna
  • Spa
  • Swimming pool
During renovations, the resort will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 2.85 per accommodation, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

When a room reservation includes a return airport transfer at no charge, it’s essential to contact the property 1 week prior the arrival. This service is service subject to availability & previous confirmation.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have any lifts
Reservations are required for golf tee times, massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Free in-room WiFi has a 1-device limit; WiFi in public areas is also free and has a 1-device limit

Property is also known as

The Sens Tulum Riviera
The Sens Tulum Riviera By Oasis Akumal
The Sens Tulum Riviera By Oasis All Inclusive
The Sens Tulum Riviera By Oasis All-inclusive property
The Sens Tulum Riviera By Oasis All-inclusive property Akumal

Frequently asked questions

Does The Sens Tulum Riviera By Oasis have a pool?

Yes, this property has 2 outdoor pools and a children's pool. The property will be renovating the swimming pool from May 5 2025 until November 23 2025 (completion date subject to change).

Is The Sens Tulum Riviera By Oasis pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Sens Tulum Riviera By Oasis?

Self-parking is free at this property.

What time is check-in at The Sens Tulum Riviera By Oasis?

Check-in start time: 3:00 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at The Sens Tulum Riviera By Oasis?

Checkout is at noon.

Are there all-inclusive benefits at The Sens Tulum Riviera By Oasis?

Yes, the property is all-inclusive.

Where is The Sens Tulum Riviera By Oasis located?

Located in Akumal, this beachfront resort is next to a golf course, 1.3 mi (2.1 km) from Riviera Maya Golf Club and 2 mi (3.2 km) from Akumal Beach. Aktun Chen and Akumal Ecological Center are also within 3 miles (5 km).

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The Sens Tulum Riviera By Oasis Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 60 out of 176 reviews
Rating 8 - Good. 42 out of 176 reviews
Rating 6 - Okay. 32 out of 176 reviews
Rating 4 - Poor. 20 out of 176 reviews
Rating 2 - Terrible. 22 out of 176 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

6.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Sheikh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are friendly. Very good food options. Nice views and lots of amenities.
Stayed 2 nights in Apr 2025

2/10 Terrible

Fertz

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
La peor experiencia , pésimo hotel , no me limpiaban el cuarto , no me dejaban el servibar con agua y refrescos . No había meseros en el área del alberca , 3 días no hubo el snack en la alberca . Hotel descuidado , me fui a quejar al lobby y los mismos empleados me dijeron q como era la última semana del hotel ,ya no había personal , ya q despidieron a muchos y no los liquidaron , tienen llenos de demandas. La pero experiencia me fui 3 días antes de mi check in a otro hotel . El buffet muy limitado NO SOPORTE MAS DIAS EN ESE HOTEL
Stayed 7 nights in Apr 2025

10/10 Excellent

Yazmin Gonzalez

Liked: Cleanliness, property conditions & facilities
Super
Stayed 8 nights in Apr 2025

8/10 Good

Pablo E.

Liked: Cleanliness, staff & service, amenities
Bien
Stayed 1 night in May 2025

8/10 Good

Salma

Liked: Staff & service, amenities
Tout était wow, l’emplacement ( sur la plage) , la plage incroyable ; la couleur , la variété de poisson, la propreté etc. Le personnel aussi super sympa, les restaurants hyper bons, l’ambiance générale trop bien; ils organisaient aussi des activités presque toutes les heures . Seule chose négative c’est la propreté; ce n’était pas sale, mais ce n’était pas propre non plus. Tout est assez vieux, la douche était décollée , il y avait des trous dans les rideaux donc bref mais je reviendrai quand même pcq tout le reste était waw
Stayed 7 nights in Apr 2025

10/10 Excellent

Laura

Liked: Amenities, property conditions & facilities
Very nice hotel
Stayed 5 nights in Apr 2025

4/10 Poor

zoraida

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
need to remodel better food
Stayed 3 nights in Apr 2025

10/10 Excellent

Sarai

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

6/10 Okay

Pedro Garcia

Disliked: Cleanliness, staff & service, property conditions & facilities
El personal es muy mal encarado y cero cordial, a veces les falla el agua, las instalaciones están deterioradas y viejas.
Stayed 4 nights in Apr 2025

8/10 Good

Alexey

Liked: Cleanliness, staff & service, amenities
The room was far away from entrance. It was a challenge and time consuming to reach it during a day
Stayed 7 nights in Apr 2025

10/10 Excellent

Ana

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Stayed 3 nights in Apr 2025

8/10 Good

Steven

Stayed 5 nights in Mar 2025

8/10 Good

Brenda

Liked: Cleanliness, staff & service
Dining could be better. Choices are minimal and not too good.
Stayed 4 nights in Apr 2025

4/10 Poor

Jason

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The Sens at grand oasis Tulum is not it! As soon as you walk in it is dark and gloom / not in a sexy or romantic way. Reception was very blah and not welcoming, just a I'm doing my job vibe. I get to the room and it was dated, in disrepair and dirty. I had an ocean view and could barely look through window cause of all the dirty. Food was not great at all. Only perk was that buffet was 24/7 which was cool for snacks. No entertainment at all within the hotel. Do not be fooled by pictures. They have a lot of work to do if they want to keep up.
Stayed 2 nights in Apr 2025

8/10 Good

BLANCA

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

mariel ramos

Liked: Cleanliness, staff & service, property conditions & facilities
Nos gustó muchísimo,
Stayed 1 night in Mar 2025

8/10 Good

Karine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice resort! Not too many people. Good location and is family-friendly.
Stayed 7 nights in Mar 2025

10/10 Excellent

Mariela

Liked: Cleanliness, staff & service, property conditions & facilities
Great service
Stayed 5 nights in Mar 2025

6/10 Okay

Eliseo

Liked: Cleanliness, staff & service
The room smelled like dirty water and sewer And 1600 for a room one bed is way too much
Stayed 5 nights in Mar 2025

8/10 Good

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a front beach room!! WoW what a view! And lots restaurants!!
Stayed 1 night in Mar 2025

6/10 Okay

Armando Isidro

Liked: Cleanliness, staff & service, room comfort

Bueno

Buen en general
Stayed 1 night in Mar 2025

10/10 Excellent

Jill

Stayed 2 nights in Mar 2025

8/10 Good

Gustavo

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Mar 2025

4/10 Poor

Cindy

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
La nourriture était pas bonne , le téléphone de la chambre ne fonctionnait pas je devais me rendre au lobby pour avoir de l’aide . Deux nuits de suites , l’eau de l’eau coulait partout dans ma chambre à cause de la toilette et je n’ai eu aucune compensation , les bars ferment trop tôt , il n’y a aucune musique aucune ambiance
Stayed 5 nights in Mar 2025

6/10 Okay

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities
If you book Siaan Kaan Master suite you most likely will not get a room even close to what the pictures show. After 3 nights we were finally given the correct room. The rooms they show in the pictures are very nice. The other rooms are very bad, need serious updating and are not clean.
Stayed 1 night in Feb 2025