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"Service is very nice ."

"Good place to stay near the airport for a reasonable rate."

"Staff was friendly and helpful! Room was comfortable."

"Lovely stay. Cozy room, complete with a fireplace and soaking tub! The balcony was wonderful in the morning. Hope to travel this way again soon. Twin Mountain will be our first choice!"

"Clean room"

"We enjoyed our overnight stay, helpful staff, a lot to do for family and centrally located. Will definitely return"

"The property was clean and the breakfast was great! The staff were Amazing especially HELEN💖. Helen moved heaven and earth to help make our stay comfortable! My only problem was with the bathroom downstairs. They weren't handicap friendly. A Walk-in shower won't be bad for the first floor bedrooms. Aside that, I would gladly recommend them to friends and family."

"Had personal issues that staff gladly took care of!!! Super pleased !!!"

"Clean room"

"This place would be a 5 star review if they didn’t charge you $17 to park at the hotel you already paid for. Reason given was “everyone else in town does it too.”Granted it is Gatlinburg, TN, so everyone is trying to get all the money they can from you at every opportunity, but the hotel shouldn’t have add ons like this. Also, every single employee was less than friendly. Like you were bothering them by being there or asking a question. The lady tending the breakfast seemed irritated when my...

"Rooms were very clean & spacious. Had all the basic necessities. Would like to have been able to stay longer. Will stay again for sure."

"Convenience location but breakfast was not so good"

"If this place served breakfast, I’d give it 5 stars. We loved our stay here and will definitely be back. Our only downsides were that the water in the unit got pretty hot, except the shower, it was slightly above lukewarm and it would have been nice to be able to take a hot shower. I also wished there were more donut/seat floats for the lazy river and a smaller, toddler friendly playground. My 2 year old wanted to play all day on the playground but it was just too advanced for him and he...

"The room was very clean. Bug free. The staff was amazing! 10 out of 10!! Will definitely stay again!"

"Wir sind durch Peggy sehr herzlich empfangen worden. Das Zimmer war groß, sauber und komfortabel. Die Lage des Hotels war sehr ruhig und praktisch zu allen Sehenswürdigkeiten gelegen. Wir haben gute Tipps von Peggy erhalten, um abends schön essen zu gehen. Insgesamt war es ein sehr schöner Aufenthalt. Das Hotel ist absolut zu empfehlen."

"Location"

"Clean room, friendly staff, great breakfast (minus the fact there is no turkey bacon), 24 hr pool, nice gym.. We wouldn’t mind staying again if in town!"

"Everything was great!!"