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"Great location, nice view of fuji-san, nice garden and trail at the back, nice breakfast with a lot of choice. The fact the rooms had some older furniture was fine since it was according to price. Easier control of hot water in the shower would be better."

"Awesome view from hotel room, hot spring is very clean and comfortable. Room is little outdated, but very clean. Great experience with Japanese transitional room! Highly recommended."

"Great place to stay with good amenities. "

"Very close to the station and bus stops and convenient."

"We arrived to Hyatt regency hakone and were immediately escorted in and were told they were waiting for us. From that moment on, it was nothing but first class treatment from the entire staff. It was an incredible experience and the staff experience alone should make people run here in droves!! It sadly rained (4.5 inches in one day alone) while we were there but the staff was always helpful with information, alternative advice, and wonderful smiles. Would definitely recommend as they went above and beyond. "

"Amazing place, stayed two nights with a lake view. Highly recommend for a peaceful stay in Hakone. Car is necessary to get around, to and from the hotel and all the sites. "