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Reviews of Hotel Dubna Skala

4 out of 5
Hotel Dubna Skala
Hurbanova 345/8, Zilina

Reviews

8.8

Excellent

Rating 10 - Excellent. 29 out of 48 reviews" "
Rating 8 - Good. 13 out of 48 reviews" "
Rating 6 - Okay. 3 out of 48 reviews" "
Rating 4 - Poor. 2 out of 48 reviews" "
Rating 2 - Terrible. 1 out of 48 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

9.6/10

Amenities

8.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Erik, Las Cruces

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming town. Nice clean room, renovated but maintained nostalgic feel.
Stayed 1 night in Apr 2024
Response from Katarina B., room division manager on 30 Apr 2024
Dear Erik, thank for your time and great rating, we really appreciate your satisfaction with hotel services. We are looking forward for your next visit. With kind regards, Katarina B., room division manager

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place
Stayed 4 nights in Apr 2024
Response from Katarina B., room division manager on 30 Apr 2024
Dear Ronald, thank you for choosing our hotel and for your comments. We really appreciate the great rating you gave us. Kind regards, Katarina B., room division manager

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent and in the middle of the city
Stayed 4 nights in Sep 2023

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2023

10/10 Excellent

Nella

Stayed 1 night in Jul 2023
Response from room division manager on 28 Jul 2023
Dear Nella, thank for your time and rating, we really appreciate your satisfaction with hotel services. With kind regards, Katarina B., room division manager

10/10 Excellent

A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Good value for money. Easy Check in. Helpful staff. Room clean and in good condition. Nice breakfast with lots of choice. Close to the centre, good parking facilities. Shower was a little awkward due to the ceiling slope and no screen so water went everywhere, but not the biggest of problems and didn't spoil the stay.
Stayed 1 night in Apr 2023
Response from Katarina B., room division manager on 3 May 2023
Dear Alex, thank you for choosing our hotel and taking the time to tell us about your experience during your stay. We really appreciate your satisfaction with hotel services and hotel facilities. Your feedback also helps us to improve our services or facilities, such as the showe screen. We are looking forward to your next visit. With kind regards, Katarina B., room division manager

6/10 Okay

Vincent

Liked: Staff & service
Disliked: Room comfort
Stayed 1 night in Jan 2023

10/10 Excellent

HOSEOK

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

8/10 Good

Andrej

Stayed 1 night in Dec 2022

10/10 Excellent

shlomo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wonderful stay
causy and warm hotel, very clean and pleasant. excellent location
Stayed 1 night in Sep 2021

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, room comfort
The light in the hallway didn't work and cleaning lady didn't come one day. Other than that the stay was nice and it was clean :))
Stayed 2 nights in Jun 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location of this property is excellent, but I would not stay in this hotel in summer time when running of AC is needed because only Fan is running and AC was activated per my request during prior stay. (Management manipulate with AC to save money). Therfore in summer time I would recommend to stay in Holiday Inn.
Stayed 1 night in Dec 2019

8/10 Good

Brendan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boutique hotel in Zilina
I guess this is a fairly new hotel in Zilina. It's well located lose to the train station and just off the main square behind a large modern shopping centre. The staff were welcoming with people with good English on reception. The rooms are a good size and comfortable with air conditioning.The dining room in the basement is gloomy with no natural light but food is good with polite and attentive service. I didn't have breakfast as I had an early train to catch. Good value.
Stayed 1 night in Jun 2019

8/10 Good

Milan

Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Jul 2018
Response from Denisa on 10 Aug 2018
Ďakujeme vám za vaše hodnotenie.

10/10 Excellent

Paul, Milwaukee wi usa

Liked: Staff & service, property conditions & facilities, room comfort
Proverbial hidden gem in a small city. Rooms and facilities were excelllent, good parking in own lot and a very very nice restaurant on site.
Stayed 2 nights in Jul 2018
Response from Denisa on 25 Jul 2018
Dear Paul, thank you for your time and rating, we really appreciate your satisfaction. We are looking forward to your next visit. With kind regards, Room division manager.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018
Response from Denisa on 27 Jun 2018
Dear guest, thank you for your time and rating our services.

10/10 Excellent

Seungtai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018
Response from Denisa Svitková on 12 Feb 2018
Dear Seungtai, thank you for choosing our hotel and giving us such a great rating 5 of 5. We really appreciate it.

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience
I was nicely surprised. The hotel is really well located, just few stepsaway from the center of city. Service was amazing and I will definitelly come back.
Response from General Manager on 8 Feb 2017
Dear guest, thank you for choosing our hotel and for your comments. We appreciate you like the location of hotel and also your positive feedback about our services. We are looking forward to your next visit. With kind regards Denisa Svitková, Room Division Manager.

4/10 Poor

Donal

Disliked: Staff & service
“Poor Service, Noisy Rooms, Not a 4-Star Hotel”
We booked this hotel for a 2-night NYE romantic getaway. Check in: We arrived around 6.30pm and had to get the receptionist's attention to check us in. She made no eye contact whatsoever and didn't smile at all. She went through the check in procedure but didn't ask us any questions or offer us any advice on local attraction or even hotel facilities such as the spa. Also, I found it very unusual that we were asked to pay in full up front. In 99% of hotels you pay your bill upon checkout. Also, we went out for a jog the next morning and when we came back, we were asked to pay our room service bill from the previous night which I find absolutely ridiculous. Room: The room is quite nicely laid out - I would rate it as a decent 3-star room. Certainly nothing exceptional. Maid service: The maid came to make up our room while we were away but she literally did the bare minimum - threw our bed sheets back on the bed and left. She didn't even bother changing the sheets or replacing our towels with fresh ones. She didn't even fold the towels. She also left a piece of rubbish outside our room door. Spa: The spa was excellent, really nice and cosy and clean. However I ordered two fresh grapefruit juices and we got juice from a carton. Bar / food: We ordered food to our room but the guy at the bar messed up the order and didn't bring us what we wanted to my girlfriend went downstairs to complain. To be fair, they replaced the food and knocked the room service fee off o

8/10 Good

Matus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from General Manager on 8 Feb 2017
Dear guest, thank you for choosing our hotel and for giving us a great rating. We are looking forward to having you again as a guest in our hotel. Best regards, Denisa Svitková, Room Division Manager.

8/10 Good

Stefan, Cologne, Germany

Liked: Cleanliness, property conditions & facilities, room comfort
Good hotel, great location but for non English
Everything was good, but the hotel staff should have a better training. Employees do not speak good English which is important for tourists. Check in took to long and the staff in the bar was not very friendly. The bar was open until 23:00 and we went there 22:30 for some beer after we arrived until they close. We were told that we can only drink until 22:45 in a non friendly way and they only had 2 bottles of cold beer. This is really amateur way to run a hotel. Big minus: The bar allows smoking! For us a no go!

10/10 Excellent

wolgoong

Stayed 1 night in Dec 2023

10/10 Excellent

Marcus

Business traveller
Liked: Staff & service
Stayed 1 night in Oct 2023

10/10 Excellent

Birgitta

Travelled with family
Liked: Amenities, property conditions & facilities
We really liked our stay at Dubná Skala. The location is perfect with a walking distance to the Main Square with all the restaurants and to 3 big malls. We liked the whole atmosphere and how nicely renovated it was. I also had one of the best massages in the spa. Remember to ask for Babroka.
Stayed 1 night in Jul 2023
Response from room division manager on 28 Jul 2023
Dear Birgitta, thank you for choosing our hotel and for your comments. We really appreciate the great rating you gave us and looking forward welcoming you again.Kind regards, Katarina B.,room division manager

10/10 Excellent

Stanislav

Stayed 1 night in May 2023

10/10 Excellent

eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beds were nice as good . But for me to firm. For others maybe good . Bfest was v good . You couldnt order drink to the welness
Stayed 1 night in Apr 2023
Response from Katarina B., room division manager on 27 Apr 2023
Dear Eric, thank you for choosing our hotel and taking the time to tell us about your experience during your stay. We appreciate your satisfaction with beds, breakfast or another service. Unfortunately it is not possible to order drinks after the bar and restaurants are closed, hope you will use that service next time. Looking forward for your visit again in Hotel Dubna Skala.Kind regards,

10/10 Excellent

Milos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2022

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Allt bara positivt! 5 stjärnor av mig!
Stayed 1 night in Dec 2022
Response from room division manager on 14 Dec 2022
Dear Alexander, thank you for your time and great rating, we really appreciate your satisfaction with hotel services. We are looking forward for your next visit. With kind regards, Katarina B., room division managerBoutique Hotel Dubna Skala****

10/10 Excellent

STEPHANE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

10/10 Excellent

Petr

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

Alexandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2021

8/10 Good

Michal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2021

10/10 Excellent

Bernd

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ich komme wieder
Ruhige schöne zimmer
Stayed 5 nights in Sep 2020

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Guter kurzer Aufenthalt. Nette Belegschaft, freundlich und auskunftsbereit. Leider war Restaurant schon um 20:30 geschlossen, ist wohl der Covid19-Situation geschuldet. Parkplatz ist kein Problem, wenn man den Eingang kennt.
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A room was clean and large. Somehow the towel in use was not replaced with a new one, so I dropped it on the floor clearly. Reception service is particularly good. It was better if there was a coin laundry for long-term stay.
Stayed 8 nights in Mar 2019
Response from Room division manager, Hotel Dubná Skala on 7 May 2019
Dear guest, Thank you for your review. We believe that you will be more satisfied with our services in the future. Please note that our hotel is well known for its perfect accommodation, with a highly valued cleanliness of beautiful spacious rooms, a completely private wellness and an excellent location in the center of Žilina. We have also great restaurant named Dubná Skala, where you can enjoy delicious à la carte dishes cooked with love of first-class ingredients. The hotel is also suitable for conferences, business meetings or family celebrations.

4/10 Poor

Erik

Disliked: Staff & service, property conditions & facilities
Business Trip
It's one of the worst hotels I've stayed in... This hotel is with all offered services a maximum 3 *** price of non-quality. I paid for the room 180 € I had the biggest apartment, furniture was old and damages so I cant imagine how looks apartment in lower level. STAY AWAY - Worst Breakfast ever experienced. I can honestly say that I have never experienced any 4-star hotel quite like this. Can't recommend a stay here more!
Stayed 1 night in Jan 2019

10/10 Excellent

CHAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017
Dear guest, thank you for your great rating, we really appreciate it. We are looking forward to your next visit. Kind regards, Denisa Svitková, Room Division Manager.

2/10 Terrible

Daniel

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Nie mehr, es gibt bessere Hotels in Zilina
Nach dem ewigen suchen eines freien Hotelparkplatzes war das Checkin eine endlose Tortur bis die Reservation gefunden wurde, gebuchtes Zimmer nicht mehr vorhanden, konnten als Hotelgäste nichts mehr im Hotelrestaurant essen da alles anderweitig besetzt war und das Frühstück war ein Witz. Wer trotzdem dort bucht unbedingt ohne Frühstück! Das Zimmer selber war zwar sehr abgenutzt aber sauber und geräumig. Trotzdem ist die Bezeichnung “gehobenes Hotel“ in der Ausschreibung ein Hohn.
Stayed 1 night in Sep 2017
Dear guest, we really appreciate your comments. We apologize for the inconvenience of parking lot, the parking place is currently under reconstruction, because we want to improve our services. Thanks to yours opinion, we made changes that will speed up the processes at check-in. We realize that our rooms are already tired and therefore we are working on their gradual renovation. With kind regards Denisa Svitková, Room Division Manager

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Honest feedback
Room we stayed in was comfortable however air conditioning didn't work. Bar frigde was very small. Toothpaste and toothbrush was missing in the bathroom. We had nice dinner at the hotel but the breakfast was disappointing. Rotten apple, cucumber was served.... no milk in the jars, choice of breakfast was very limited. For 4 star hotel it was disappointing.
Stayed 1 night in Jun 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
나름 만족스러움

8/10 Good

kyoungwhan

시설은 생각보다 좋지 않았고 세탁서비스가 너무 느려서 불편했음

6/10 Okay

Verified traveller

좋은위치... 하지만 아쉬운
광장 접근성이 좋으나 행정상 미흡한 점이 보입니다

10/10 Excellent

Myeongsoo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
깔끔하고 편리한 4성호텔
아단한 호텔이지만 전체적으로 만족스러운 호텔입니다. 아침식사 메뉴는 종류가 많지는 않지만 맛있었으며, 쉐프가 직접 요리해주는 오믈렛이 맛있습니다.
Response from General Manager on 2 Nov 2016
Dear Guest. Thank you for taking the time to review your stay with us. Looking forward to seeing you again soon. Kind regards. Denisa Svitková, Room Division Manager

10/10 Excellent

Myeongsoo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
편하고 깔끔한 4성 호텔
아단한 호텔이지만 전체적으로 만족스러운 호텔입니다. 아침식사 메뉴는 종류가 많지는 않지만 맛있었으며, 쉐프가 직접 요리해주는 오믈렛이 맛있습니다.
Response from General Manager on 2 Nov 2016
Dear Traveler. Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel. Denisa Svitková, Room Division Manager

8/10 Good

Do-Hoon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
싱글룸이었는데 대체적으로 깔끔하고 괜찮았지만 무료 wifi는 접속이 잘 끊어지고 느려서 사용하기가 불편해요. 그리고 물을 제공하지 않는게 좀 아쉬웠습니다.
Response from General Manager on 4 Oct 2016
Dear Guest. Thank you for your review. Hope to see you soon. Best regards, Denisa Svitková, Room Division Manager

10/10 Excellent

Marco, Ivrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Zilina green
Hotel di ottimo livello, nulla da eccepire. Il personale non parla italiano (se a qualcuno interessa). Ottimo anche il rapporto qualità prezzo. Dispiace partire
Response from General Manager on 4 Oct 2016
Dear Marco. Thank you for taking the time to write a review about your stay at Hotel Dubná Skala. It will be a real pleasure for us to host you in our hotel again. With kind regards, Denisa Svitková, Room Division Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from General Manager on 4 Oct 2016
Dear Guest. Thank you for posting your review. Hope to see you soon. Warmest Regards, Denisa Svitková, Room Division Manager