Pacífica Grand Zihuatanejo offers a perfect beachside escape with uninterrupted views of Playa Las Gatas. Guests choose between three restaurants serving Italian specialties, while the spa provides restorative treatments including deep-tissue massage for complete relaxation.
Reviews
8.08.0 out of 10
Very good
Popular amenities
Pool
Breakfast included
Spa
Parking included
Free Wi-Fi
Restaurant
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La Ropa Beach is located near Pacífica Grand Zihuatanejo, which provides a free breakfast buffet, a corner/local shop and a terrace. Treat yourself to spa services, such as a massage, a facial or a detox wrap. At the 3 on-site restaurants, enjoy breakfast, brunch, lunch, dinner and Italian cuisine. Free in-room WiFi, with a speed of 50+ Mbps, is available to all guests, along with a garden and an outdoor entertainment area.
Other perks include:
2 outdoor pools, along with sunloungers and pool umbrellas
Free self-parking
Barbecues, concierge services and smoke-free property
Outdoor furniture, coffee/tea in reception and luggage storage
Room features
All guest rooms are individually furnished, and boast comforts, such as private pools and laptop-friendly workspaces, in addition to thoughtful touches, such as air conditioning and separate dining areas.
Other conveniences in all rooms include:
2 bathrooms with heated floors and hairdryers
42-inch Smart TVs with Netflix, streaming services and cable channels
Wardrobes/cupboards, separate dining areas and kitchens
Check-in start time: 4:00 PM; check-in end time: 11:00 PM
Minimum check-in age - 18
Check-out
Check-out before 10:00 AM
Special check-in instructions
The front desk is open daily from 9:00 AM - 5:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: MXN 3000 per accommodation, per stay
Administrative fee: MXN 95 per accommodation, per night
Resort fee: MXN 140 per accommodation, per night
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
We should mention
This property does not have any lifts
Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Frequently asked questions
Does Pacífica Grand Zihuatanejo have a pool?
Yes, this property has 2 outdoor pools. Pool access is from 8:00 AM to 8:00 PM.
Is Pacífica Grand Zihuatanejo pet-friendly?
No, pets are not allowed at this property.
How much is parking at Pacífica Grand Zihuatanejo?
Self-parking is free at this property.
What time is check-in at Pacífica Grand Zihuatanejo?
Check-in start time: 4:00 PM; check-in end time: 11:00 PM. After-hours check-in is not available.
What time is check-out at Pacífica Grand Zihuatanejo?
Checkout is at 10:00 AM.
Where is Pacífica Grand Zihuatanejo located?
Nestled on the beach, this Playa Las Gatas hotel is within 1 mi (2 km) of Zihuatanejo Bay and La Ropa Beach. Las Gatas Beach and Virgin of the Tree are also within 1 mile (2 km).
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Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Great view, great floor-plan and great pools. Customer service is very poor however. After check in we sat in yjr lobby for 30 minutes waiting on a bell boy. When we checked out it was the same issue. They wanted us to wait until there was a manager there. Once a manager came, she tried to get us to pay $75 in fees we were never aware of. I had to fight with the manager to get them to not be paid. Also, this property sits on a high hills, which means if you are disabled, older or with anytype of medi
Area comida, transporte choferes, limpieza e arreglo de habitaciones por parte camaristas increíbles, super TOP.
EN CAMBIO EL PERSONAL DE "CONCIERGE" Y "VENTAS" NEFASTOS, NOS EXTENDIERON INCITACIÓN AL HOTEL DE IXTAPA CON ENGAÑOS, LLEVÁBAMOS "TODO INCLUIDO" Y LA MESERA DE :PACIFICA IXTAPA"JAMAS MENCIONO QUE NOS COBRARIAN LAS BEBIDAS, NOS RESERVARON "SEGUN" UNA PALAPA QUE LLEGAMOS Y NO TENIAN. LA "CONCIERGE CAROLINA" SIN TACTO DE CONSULTAR QUE TIPO DE VIAJE, ERA DE DESCANSO.
NO NOS DIERON TRANSPORTACION DE VUELTA PORQUE TENIAMOS QUE ATENERNOS A SUS HORARIOS, "CERO SENTIDO COMUN" CUANDO LLEVABAMOS UN BEBE DE 2 AÑOS ; TUVIMOS QUE SOLICITAR UN TAXI DE VUELTA A PACIFICA GRAND ZIHUATANEJO POR NUESTRA CUENTA.
NEFASTA LA ATENCIÓN Y EL SENTIDO COMUN DE LAS DOS CONCIERGE PALOMA Y CAROLINA; AL FINAL MENCIOMO QUE QUITARIA LO DE LAS BEBIDAS DE PACIFICA IXTAPA, ME MENCIONO LA CANTIDAD, CUANDO VEO EL COBRO TERMINO COBRANDOLO TODO AL CHECK OUT Y SOLO ENTREGO UNA NOTA SIN EL DESGLOCE ÚNICAMENTE DECIA PROPINAS "CUANDO NOSOTROS EN CADA COMIDA E INCLUSO EN LA ALBERCA DIMOS PROPINAS", ELLA ME RECIBIO CAROLINA Y JAMAS MENCIONO DE ESTE PAHO AL FINAL Y SE PUSO SUOER ALTANERA QUW TENIA QUE PAGAR ALGO QUE JAMAS SUPO EXPLICAR.
"LOS DE VENTAS INSISTENTES LLENDO A TOCAR AL CUARTO, LLAMANDO A MI CUERTO DESEPERADO REPETIDAMENTE A MI BEBE Y SIN ACEPTAR UN NO POR RESPUESTA"