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Pacífica Grand Zihuatanejo

3.0 star property
Italian cuisine meets ocean vistas at this coastal retreat where travelers can enjoy spa treatments while overlooking the scenic Playa Las Gatas

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Pacífica Grand Zihuatanejo offers a perfect beachside escape with uninterrupted views of Playa Las Gatas. Guests choose between three restaurants serving Italian specialties, while the spa provides restorative treatments including deep-tissue massage for complete relaxation.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
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About this property

Pacífica Grand Zihuatanejo

  • Hotel near Zihuatanejo Bay
  • La Ropa Beach is located near Pacífica Grand Zihuatanejo, which provides a free breakfast buffet, a corner/local shop and a terrace. Treat yourself to spa services, such as a massage, a facial or a detox wrap. At the 3 on-site restaurants, enjoy breakfast, brunch, lunch, dinner and Italian cuisine. Free in-room WiFi, with a speed of 50+ Mbps, is available to all guests, along with a garden and an outdoor entertainment area.
  • Other perks include:
    • 2 outdoor pools, along with sunloungers and pool umbrellas
    • Free self-parking
    • Barbecues, concierge services and smoke-free property
    • Outdoor furniture, coffee/tea in reception and luggage storage
  • Room features
  • All guest rooms are individually furnished, and boast comforts, such as private pools and laptop-friendly workspaces, in addition to thoughtful touches, such as air conditioning and separate dining areas.
  • Other conveniences in all rooms include:
    • 2 bathrooms with heated floors and hairdryers
    • 42-inch Smart TVs with Netflix, streaming services and cable channels
    • Wardrobes/cupboards, separate dining areas and kitchens

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7.8 out of 10, Good, 457 reviews
The price is ฿2,331
฿2,797 total
includes taxes & fees
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Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - 5:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MXN 3000 per accommodation, per stay
  • Administrative fee: MXN 95 per accommodation, per night
  • Resort fee: MXN 140 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

This property does not have any lifts
Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Does Pacífica Grand Zihuatanejo have a pool?

Yes, this property has 2 outdoor pools. Pool access is from 8:00 AM to 8:00 PM.

Is Pacífica Grand Zihuatanejo pet-friendly?

No, pets are not allowed at this property.

How much is parking at Pacífica Grand Zihuatanejo?

Self-parking is free at this property.

What time is check-in at Pacífica Grand Zihuatanejo?

Check-in start time: 4:00 PM; check-in end time: 11:00 PM. After-hours check-in is not available.

What time is check-out at Pacífica Grand Zihuatanejo?

Checkout is at 10:00 AM.

Where is Pacífica Grand Zihuatanejo located?

Nestled on the beach, this Playa Las Gatas hotel is within 1 mi (2 km) of Zihuatanejo Bay and La Ropa Beach. Las Gatas Beach and Virgin of the Tree are also within 1 mile (2 km).

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Reviews

Reviews

8.0

Very good

10

Cleanliness

9.4

Amenities

8.0

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 2 out of 4 reviews
Rating 8 - Good. 1 out of 4 reviews
Rating 6 - Okay. 0 out of 4 reviews
Rating 4 - Poor. 1 out of 4 reviews
Rating 2 - Terrible. 0 out of 4 reviews

Reviews

Verified

8/10 Good

Ryan Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Great view, great floor-plan and great pools. Customer service is very poor however. After check in we sat in yjr lobby for 30 minutes waiting on a bell boy. When we checked out it was the same issue. They wanted us to wait until there was a manager there. Once a manager came, she tried to get us to pay $75 in fees we were never aware of. I had to fight with the manager to get them to not be paid. Also, this property sits on a high hills, which means if you are disabled, older or with anytype of medi
Stayed 7 nights in Nov 2024
Verified

10/10 Excellent

Yurit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Una de las mejores estadías que e tenido en Guerrero. Desde las instalaciones hasta las hermosas vistas que se pueden apreciar, estoy impresionada.
Stayed 2 nights in Nov 2024
Verified

4/10 Poor

Montserrat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Area comida, transporte choferes, limpieza e arreglo de habitaciones por parte camaristas increíbles, super TOP. EN CAMBIO EL PERSONAL DE "CONCIERGE" Y "VENTAS" NEFASTOS, NOS EXTENDIERON INCITACIÓN AL HOTEL DE IXTAPA CON ENGAÑOS, LLEVÁBAMOS "TODO INCLUIDO" Y LA MESERA DE :PACIFICA IXTAPA"JAMAS MENCIONO QUE NOS COBRARIAN LAS BEBIDAS, NOS RESERVARON "SEGUN" UNA PALAPA QUE LLEGAMOS Y NO TENIAN. LA "CONCIERGE CAROLINA" SIN TACTO DE CONSULTAR QUE TIPO DE VIAJE, ERA DE DESCANSO. NO NOS DIERON TRANSPORTACION DE VUELTA PORQUE TENIAMOS QUE ATENERNOS A SUS HORARIOS, "CERO SENTIDO COMUN" CUANDO LLEVABAMOS UN BEBE DE 2 AÑOS ; TUVIMOS QUE SOLICITAR UN TAXI DE VUELTA A PACIFICA GRAND ZIHUATANEJO POR NUESTRA CUENTA. NEFASTA LA ATENCIÓN Y EL SENTIDO COMUN DE LAS DOS CONCIERGE PALOMA Y CAROLINA; AL FINAL MENCIOMO QUE QUITARIA LO DE LAS BEBIDAS DE PACIFICA IXTAPA, ME MENCIONO LA CANTIDAD, CUANDO VEO EL COBRO TERMINO COBRANDOLO TODO AL CHECK OUT Y SOLO ENTREGO UNA NOTA SIN EL DESGLOCE ÚNICAMENTE DECIA PROPINAS "CUANDO NOSOTROS EN CADA COMIDA E INCLUSO EN LA ALBERCA DIMOS PROPINAS", ELLA ME RECIBIO CAROLINA Y JAMAS MENCIONO DE ESTE PAHO AL FINAL Y SE PUSO SUOER ALTANERA QUW TENIA QUE PAGAR ALGO QUE JAMAS SUPO EXPLICAR. "LOS DE VENTAS INSISTENTES LLENDO A TOCAR AL CUARTO, LLAMANDO A MI CUERTO DESEPERADO REPETIDAMENTE A MI BEBE Y SIN ACEPTAR UN NO POR RESPUESTA"
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

Emily Ross

Liked: Property conditions & facilities
Stayed 7 nights in Mar 2024