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"The reception staff of the hotel is nice and helpful "

"This hotel truly feels like the Hawaii of China, peaceful, welcoming, and the perfect place to recharge. I stayed here during a short stopover before my trip back to America, and it was exactly what I needed. The receptionist was especially kind and went out of their way to help me order a taxi, making my transit smooth and stress-free. Thank you for your warm hospitality! "

"The room is spacious. Installed intelligent voice assistant to activate the curtain, television, aircon and lightings."

"Nice place"

"what attracted us to this hotel was the pool and the hot spring, the two could be done with a good scrub, the hotel its self is a bit shabby, the room service could be a lot better, food not to bad but a bit pricey not excellent but as far as Chinese hotels go it was a pleasant enough stay."

"Excellent customer service "

"I stayed at Sofitel Haikou for a business trip and was thoroughly impressed. The hotel offers a perfect blend of luxury and functionality, ideal for business travelers. The room was spacious, clean, and well-equipped with a comfortable work desk and high-speed Wi-Fi. The staff were courteous, professional, and attentive to every detail. The breakfast buffet had a great variety of both Western and local options, which was a great way to start the day. Meeting facilities were top-notch, and the...