"Our hostess was absolutely hands down the sweetest woman! We loved chatting with her. The staff was friendly and helpful. The rooms were clean and quiet. It was the best part of our European vacation."
"Worth the money. Convenient: close to the train station, bus station, supermarket. Price included breakfast which offers good variety. Room is good size. "
"Location was awesome, we could walk to everything. It was a quiet neighborhood, bed was comfortable, water pressure in shower great. Host was accommodating and courteous. Elevator access. Place is in good shape. "
"Great location. Good hotel and lovely staff. Would say the shower doors need addressing as there was no way to shower without the floor being flooded. "
"Very modern and clean hotel. Spa was included and it was great. Very friendly staff. Only small minus was that the pillows were a bit too big and hard for our liking."
"The room was perfect for the location. We needed a set of rooms for one night. They were convenient, well priced, and brand new so in perfect condition. Check in and check out are electronic but there is staff on the first floor to answer questions and provide assistance. If you drive, Parking is the only challenge. "
"This was the perfect hotel to stay in, as it was right in the heart of Appenzell and made everything accessible by foot. Bonus points for the parking lot for our rental car."
"Everything about this hotel was perfect except that we had a room above the patio for the pub and other guests were extremely loud even well past the midnight closing time so we couldn’t sleep. "
"Excellent, very helpful staff. A super room (we were upgraded) with sinks in the large bedroom and the WC. Up-to-date, but with beautiful wood joinery. Fine breakfast, with a gluten-free option. Elevator and library and a good location a few hundred yards from the main square. No restaurant, but there are many others nearby, including at their partner Hotel Romantic Santis on the main square. Has a same-day laundry service. Only drawback is lack of parking, but you can stop in front to load and...
