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Hotel Helvetia

2.0 star property
Mountain ski retreat with restaurant and bar/lounge

Choose dates to view prices

Photo gallery for Hotel Helvetia

Free daily buffet breakfast
Balcony
Family Suite | Living room | Flat-screen TV
Property entrance
Family Suite | 1 bedroom, in-room safe, blackout curtains, free WiFi

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk
  • Free WiFi
  • Restaurant
The current price is ฿5,392
฿5,922 total
includes taxes & fees
3 Aug - 4 Aug

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Economy Twin Room

Economy Twin Room | 1 bedroom, in-room safe, blackout curtains, free WiFi

Economy Twin Room

7.2 out of 10
Good
(10 reviews)

Highlights

Heating
Flat-screen TV
Separate bedroom
Blackout curtains
Private bathroom
Hairdryer
Electric kettle
Cable channels
  • 10 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Single Room

Single Room | 1 bedroom, in-room safe, blackout curtains, free WiFi

Single Room

7.6 out of 10
Good
(8 reviews)

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
Electric kettle
  • 10 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, in-room safe, blackout curtains, free WiFi

Standard Double Room

Highlights

Heating
Flat-screen TV
Separate bedroom
Blackout curtains
Private bathroom
Hairdryer
Electric kettle
Cable channels
  • 15 sq m
  • Mountain view
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Suite

1 bedroom, in-room safe, blackout curtains, free WiFi

Family Suite

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
Electric kettle
  • 70 sq m
  • Sleeps 5
  • 5 Single Beds

View all photos for Triple Room

Triple Room | 1 bedroom, in-room safe, blackout curtains, free WiFi

Triple Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Heating
Flat-screen TV
Separate bedroom
Blackout curtains
Private bathroom
Hairdryer
Electric kettle
Cable channels
  • 15 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed
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About the area

Map
Bahnhofstrasse 72, Zermatt, VS, 3920

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Zermatt - Furi - 2 min walk - 0.2 km
  • Zermatt Visitor Center - 6 min walk - 0.6 km
  • Zermatt–Sunnegga Funicular - 6 min walk - 0.6 km
  • Zermatt-Furi Gondola - 9 min walk - 0.8 km

Getting around

  • Zermatt Gornergratbahn Station - 5 min walk
  • Geneva International Airport (GVA) - 162 min drive

Restaurants

  • ‪Restaurant du Pont - ‬2 min walk
  • ‪Brown Cow - pub - ‬2 min walk
  • ‪Old Zermatt - ‬1 min walk
  • ‪Pizzeria Ristorante Molino Seilerhaus - ‬1 min walk
  • ‪Stefanie's Creperie - ‬1 min walk

About this property

Hotel Helvetia

Hotel near Zermatt–Sunnegga Funicular
Located close to Zermatt-Furi Gondola, Hotel Helvetia provides a free breakfast buffet, a corner/local shop and shopping on-site. Hit the slopes at this hotel, offering a ski shuttle, ski equipment hire and skiing lessons. The on-site Thai cuisine restaurant, Restaurant Helvetia, offers breakfast, lunch, dinner and children's meals. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar.
Additional perks include:
  • ATM/banking services, a front desk safe and a 24-hour front desk
  • Smoke-free property, multilingual staff and a gift shop
Room features
All guestrooms at Hotel Helvetia boast comforts such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with baths or showers and hairdryers
  • Flat-screen TVs with cable channels
  • Electric kettles, heating and daily housekeeping

Languages

English, French, German, Italian

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Exterior

Hotel Alpina

  • Pet-friendly
  • Free WiFi
  • Breakfast available
  • Housekeeping
8.6 out of 10, Excellent, 387 reviews
The price is ฿7,913
฿8,538 total
includes taxes & fees
20 Aug - 21 Aug
Hotel Alpina

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Ski shuttle nearby

Food and drink

  • Free buffet breakfast available daily 7 AM to 9:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Restaurant Helvetia

Things to do

  • Shopping
  • Ski equipment rentals
  • Ski lessons
  • Ski storage

Family friendly

  • Grocery/convenience store

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • In the mountains

Accessibility

  • No lift

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle

More

  • Heating
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 16

Check-out

Check-out before 10:30 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.

Access methods

Staffed front desk, key retrieval

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
No pets and no service animals are allowed at this property

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 2 stars.

Property is also known as

Helvetia Zermatt
Hotel Helvetia Zermatt
Hotel Helvetia Hotel
Hotel Helvetia Zermatt
Hotel Helvetia Hotel Zermatt

Frequently asked questions

Is Hotel Helvetia pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Helvetia?

As of 25 Jul 2025, prices found for a 1-night stay for 2 adults at Hotel Helvetia on 3 Aug 2025 start from ฿5,392.39, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Helvetia?

This hotel doesn't offer parking.

What time is check-in at Hotel Helvetia?

Check-in start time: 2:00 PM; check-in end time: midnight.

What time is check-out at Hotel Helvetia?

Checkout is at 10:30 AM.

Where is Hotel Helvetia located?

Located near the slopes, this Zermatt City Centre hotel is in the mountains, within a 10-minute walk of Zermatt–Sunnegga Funicular and Zermatt-Furi Gondola, and close to winter sports, such as cross-country skiing and snowshoeing. Zermatt Gornergratbahn Station is 5 minutes by foot and Zermatt (QZB-Zermatt Train Station) is 6 minutes.

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Hotel Helvetia Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 146 out of 713 reviews
Rating 8 - Good. 287 out of 713 reviews
Rating 6 - Okay. 173 out of 713 reviews
Rating 4 - Poor. 66 out of 713 reviews
Rating 2 - Terrible. 41 out of 713 reviews

7.8/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

RONALD

Liked: Cleanliness, staff & service, property conditions & facilities
Good accomodation
Stayed 1 night in May 2025

10/10 Excellent

Seth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in the center of town. Restaurant downstairs is excellent. Family suite was perfect for 4 people.
Stayed 2 nights in Apr 2025

2/10 Terrible

Elizabeth

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
This is the most horrible hotel I stayed in my travel history
Stayed 1 night in Jun 2025

8/10 Good

Ernst

Liked: Cleanliness
Authentic nice building. Rooms are not very soundproof. Showerhead was hanging so low, I was only able to wash my hear sitting down. The nice location as well as the price make up for that. There's lots of restaurants, shops and bike rentals nearby. Staff was very friendly and helpful. If you don't mind my first points of comment, then I would definitely recommend.
Stayed 2 nights in Jul 2025

10/10 Excellent

kristy l

Liked: Cleanliness, staff & service, property conditions & facilities
We had a room at the front of the building and it was AMAZING!! Yes, we had to lug a suitcase each up the narrow stairs, but once up there and the view is seen, all is forgiven!! I made my family sleep with the doors open for the fresh air, and so I could hear the music and sounds of town as I drifted off to sleep. Then waking up to the sun rising over the mountains, birds chirping.... It was perfect!! Breakfast was the cherry on top!! Besides the very easy walk from the station, hehe! Definitely recommend this place if you have the physical ability to carry suitcases up stairs :)
Stayed 1 night in Jul 2025

10/10 Excellent

Naomi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely adored this little hotel. Right on the Main Street and it had a lovely atmosphere. Small and functional room with a communal balcony. Perfect for our one night stay. Decent breakfast in the morning too
Stayed 1 night in Apr 2025

8/10 Good

Andy

Liked: Staff & service
It was convienent for a one night stay in Zermatt. The room is tight. The breakfast was good.
Stayed 1 night in Apr 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and ambience was excellent...... Recommended...
Stayed 1 night in Mar 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service
Best location ever
Stayed 6 nights in Jan 2025

6/10 Okay

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Budget friendly in a central location. Comfortable room with good amenities and a nice breakfast.
Stayed 1 night in Dec 2024

10/10 Excellent

Siddharth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good stay and would recomment anyone travelling to Zermatt.
Stayed 1 night in Oct 2024

8/10 Good

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very pleasant

Very kind personal. Location is good. For sure I am interested to come back here again.
Stayed 1 night in Mar 2025

2/10 Terrible

Milinda P

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathroom light is too dull, too congested, no elevator, rude staff
Stayed 2 nights in May 2025

2/10 Terrible

Kamal

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is very small and inconvenient. There is lots of stairs and have to carry the luggage up the stairs. Felt very uncomfortable.
Stayed 2 nights in May 2025

4/10 Poor

Elizabeth

Disliked: Staff & service, amenities, property conditions & facilities
Wouldn’t stay here if I’d known. Unexpected steep climb up 4 flights. Right next to migraine inducing bells that rang every 15 mins from 6am to 10:30 pm, and 15 mins unending w mult bells prior to mass. They were deafening n ear splitting w major tinnitus and migraine afterwards. The room and bathroom were TINY! Hard to move around or breath.
Stayed 1 night in May 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good stay. Had no problems at all
Stayed 2 nights in Dec 2024

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely
Stayed 1 night in Jan 2025

6/10 Okay

David

Liked: Cleanliness, staff & service
Clean, budget friendly hotel. The hotel is surrounded by 4 busy bars that close around 4am. So if you are going out, the hotel is very conveniently located. If you want to rest at night, probably not for you. Staffs are friendly.
Stayed 2 nights in Jan 2025

2/10 Terrible

Seema

Disliked: Cleanliness, staff & service, property conditions & facilities
I wish i could give them below zero rating. Worst experience of my life. I travel a lot, but rating this place is wasting my time, but i wanted to do this so people think twice before booking this place. Stinky, room is so small
Stayed 1 night in Apr 2025

8/10 Good

Bruce

Liked: Cleanliness, staff & service
Central location, close to everything and breakfast included.
Stayed 2 nights in Jan 2024

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
The Hotel Helvetia was perfect for my short stay in Zermatt. I had read many of the previous reviews so I was prepared. The hotel is a short 5 minute walk from the train station, there is no elevator and my room was quite small but had a balcony overlooking the street filled with people. The hotel is surrounded by shops and restaurants. This hotel was quite reasonably priced and in a great location.
Stayed 1 night in Jan 2025

6/10 Okay

Rex

Liked: Cleanliness, staff & service
The owner was kind and accommodating.
Stayed 1 night in Sep 2024

6/10 Okay

Karen

Liked: Cleanliness
Disliked: Staff & service
Comfortable
Stayed 1 night in Dec 2024

6/10 Okay

Ronald

Liked: Cleanliness
This 2star room is in a perfect location. We had large bags and it was only a 5 minute walk to the Hotel from the train station. Check in was " our key" on a board with our name listed in the entrance. Worked for us. We were fortunate to have a room on the first floor which involved some stairs. Would not of liked to drag our large suitcases up to the upper floors. Stairway very narrow. Washroom small but totally recently upgraded. Good water pressure, comfortable beds but do need to upgrade pillows. The continental breakfast was great. Very nice restaurant which is bellow the rooms. Once you exit the hotel you are on the main street in the heart of the area.
Stayed 2 nights in Apr 2025

8/10 Good

michio

Liked: Cleanliness, amenities, property conditions & facilities
Large rooms, convienient location
Stayed 2 nights in Aug 2023