Search Beach Resorts & Hotels in Zephyr Cove

"I dont usually like to complain but our recent stay was not ideal. 1st night had to move rooms due to a heating issue and the 2nd night 2 dogs across the hall barked constantly. Didn't know dogs could be left alone in a hotel room or that they were even allowed! Hotel is also under construction and is filthy. No warning about the construction when booking. They advertise renovated rooms and that is what you assume you are getting but there are 2 towers and only one is renovated. They stuck us in the old unrenovated tower and it wasn't great. Teammates were staying across the street at Bally's...much nicer and cheaper!!!!"

"We arrived shortly after midnight during a storm after a long drive and were given keys to a room that was already occupied by a sleeping guest. Being issued keys to an occupied room is a serious security breach and understandably alarming. We were reassigned to another room where the bedding had visible stains and hair. The following morning I requested a call from a manager regarding both the security issue and the room condition but never received one. When we later spoke with the manager in person, we were told housekeeping would address the bedding immediately. We left the room for two hours and returned to find nothing had been done. We requested another room, which unfortunately smelled strongly of cigarette smoke and required yet another relocation. In less than 24 hours we experienced multiple room assignments due to a security lapse, unsanitary bedding, lack of follow-through on promised service, and smoke odor in the final room. I am sharing this feedback because these issues point to larger operational and safety concerns that should be reviewed."

"Great place! "

"Did not have time to enjoy the pool ."

"Excellent stay! "

"Our stay started with our check-in. Adonis was amazing! He checked us in with the best attitude and a smile. Our room was clean and comfortable. "

"The front office staff was very friendly and helpful"

"Nice quiet well located hotel in walking distance of a good supermarket and several bars and restaurants. Would definitely go again. "

"Clean room & friendly staff. Nice breakfast"