Travelers find peaceful respite at this welcoming Zakopane inn where natural beauty surrounds them and staff readily assist with local tour arrangements.
Located in central Zakopane, Willa Excelsior offers a quiet retreat with a garden and library. Guests enjoy in-room WiFi and lobby coffee/tea service. The front desk provides a safe for valuables and helpful advice, which previous visitors have praised.
Zakopane is home to Willa Excelsior. Karol Szymanowski Museum and Museum of Zakopane Style at Villa Koliba are local landmarks, and travellers looking to shop may want to visit Krupowki Street and Gubalowka Market. Looking to enjoy an event or a game while in town? See what's happening at Wielka Krokiew or Termy Szaflary. Visit our Zakopane travel guide
ul. Grunwaldzka 9, Zakopane, 34-500
What's nearby
Zakopane Aqua Park
11 min walk - 1.0 km
Gubalowka Market
15 min walk - 1.3 km
Gugu Park Linowy
2 min walk - 0.2 km
Krupowki Street
5 min walk - 0.4 km
Tatra Museum
9 min walk - 0.8 km
Getting around
Zakopane Station
20 min walk
Kraków (KRK-John Paul II - Balice)
116 min drive
Restaurants
Księstwo
6 min walk
Góralski Browar
6 min walk
Karczma Zapiecek
7 min walk
Karczma Bacówka
6 min walk
Cristina Ristorante & Pizzeria
5 min walk
About this property
Willa Excelsior
Property highlights
Willa Excelsior provides amenities, such as a garden and a library. Guests can connect to free in-room WiFi.
Other perks include:
Buffet breakfast (surcharge), self-parking (surcharge) and a front desk safe
1 meeting room, luggage storage and smoke-free property
Tour/ticket information and coffee/tea in reception
Room features
All guest rooms at Willa Excelsior offer amenities, such as free WiFi.
Daily buffet breakfast available 7:30 AM to 10 AM for a fee: PLN 40 for adults and PLN 30 for children
Coffee and tea in common areas
Things to do
Library
Conveniences
Limited-hour front desk
Luggage storage
Safe at front desk
Guest services
Housekeeping (daily)
Tour and ticket assistance
Business services
Meeting room
Outdoors
Garden
Picnic area
Accessibility
No lift
More
Smoke-free property
Room amenities
Bathroom
Private bathroom
Towels provided
Entertainment
Flat-screen TV
Food and drink
Limited room service
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: 8:00 PM
Minimum check-in age - 18
Check-out
Check-out before 11 AM
Special check-in instructions
The front desk is open daily from 8:00 AM - 8:00 PM
The check-in location differs from the property location; go to: [Willa Carlton 10 m away]
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
Pets are allowed for an extra charge of PLN 50 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Pets cannot be left unattended
Restrictions apply; for more information contact the property on the number on the booking confirmation
Children and extra beds
Children are welcome
Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: PLN 2.00 per person, per night
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: from approximately PLN 40 for adults and from PLN 30 for children
Self-parking fee: PLN 20 per night
Pet fee: PLN 50 per pet, per day
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
We should mention
This property does not have any lifts
Property is also known as
Willa Excelsior Hotel Zakopane
Willa Excelsior Hotel
Willa Excelsior Zakopane
Willa Excelsior
Willa Excelsior Hotel
Willa Excelsior Zakopane
Willa Excelsior Hotel Zakopane
Frequently asked questions
Is Willa Excelsior pet-friendly?
Yes, cats and dogs are allowed at this property. There's a fee of PLN 50 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
How much does it cost to stay at Willa Excelsior?
As of 7 Mar 2026, prices found for a 1-night stay for 2 adults at Willa Excelsior on 15 Mar 2026 start from ฿1,070, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at Willa Excelsior?
Self-parking is available for PLN 20 per night.
What time is check-in at Willa Excelsior?
Check-in start time: 3:00 PM; check-in end time: 8:00 PM.
What time is check-out at Willa Excelsior?
Checkout is at 11 AM.
Where is Willa Excelsior located?
Situated in Zakopane, this hotel is within a 10-minute walk of Gugu Park Linowy, Krupowki Street and Zakopane Art Gallery. Red Mansion Native Cultural Centre and Karol Szymanowski Museum are also within 10 minutes. Zakopane Station is 20 minutes by foot.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Willa Excelsior Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Clean and spacious. Easy check in. Comfortable bed. Tea and coffee provided in a room. People wrote that there is no outlets but there were and an extension cord with 3 extra outlets. Clean bathroom. Had all that we needed. Short walk to Main Street. We also lucked out with a pretty view
The hotel was a bit tired, but the "room" was huge, with a living room, 2 toilets and a loft with 2 double beds.
The hotel was of an older date and had no elevator, so it was a little harder to have to drag your heavy suitcase up all those stairs.
Spacious enough. It’s not on Krupowki and actually the strip is not so easy to find in the dark. It would be helpful to have a map or marked ways to get to Krupowki.
Renata
Stayed 2 nights in Feb 2026
8/10 Good
Nerea
26 Dec 2025
Liked: Amenities
La atención del personal, han sido muy atentos, en la habitación alguna cortina estaba caída, pero estaba limpia y de temperatura muy bien.
Alte Villa mit Charme und toller Lage am Park nahe dem Zentrum.
Zimmer groß und old Style aber gut.
Kein Aufzug, aber nur drei Etagen.
Sitzmöglicheit draußen im Grünberei
Jeg bodde der bare en natt, og det var mer enn nok. Trist og gammelt overnattingsted som er gått ut på dato. Kan ikke akkurat anbefale noen dette stedet. Måtte over i nabolaget å hente nøkkel til rommet og ingen heis. I det hele tatt en trist opplevelse.
Hans jacob
Stayed 1 night in Sep 2021
6/10 Okay
travellust3, Germany
2 Sep 2020
Liked: Staff & service
Disliked: Property conditions & facilities
Just okey for a short stay. One good thing is the location is great.
travellust3
Stayed 2 nights in Aug 2020
8/10 Good
Barbara
27 Jul 2020
Liked: Cleanliness, staff & service
Spodziewałam się czegoś lepszego
Pokój bardzo czysty, 2 krzesła na 3 osoby, tylko jeden podwójny kontakt, suszarka do włosów porażka, wzięłam swoją ale abym mogła jej użyć ktoś musiał trzymać wtyczkę w gniazdku bo ciagle wypadała. Gniazdko wbudowane w zamontowana suszarkę - obluzowane, mało wygodne łóżka, widok z okna mega słaby - na śmietnik i paczkomat. Panie z recepcji bardzo grzeczne i miłe, śniadania dobre - polecam. Brak możliwości zrobienia kawy/herbaty - wbrew zapewnieniom na stronie. Ogólna lokalizacja w sumie ok. Słabą opcja jest dopłata za parking, przy takiej cenie wynajmu powinno być zawarte w cenie. Biorąc pod uwagę wszystko cena zbyt wysoka
Barbara
Stayed 3 nights in Jul 2020
6/10 Okay
Maciej
20 Jan 2020
Liked: Staff & service
Disliked: Room comfort
Dumna nazwa,przecietna jakość.
Hotel jest doskonale położony, cichy, posiada wiele pokoi o różnych powierzchniach i komforcie. Niestety, przydzielony nam pokój byl stosunkowo mały, z absoltnym minimum czyli lazienka )bardzo dobra) łóżko, wieszak, szafka i maly tv. Minusem bylo przydzielenie nam malych, oddzielnych łóżek bez możliwości zmian.
Convenient location, room was nicely heated abd bathroom nicely renovated.
Verified traveller
Stayed 8 nights in Dec 2019
6/10 Okay
Verified traveller
30 Sep 2019
Są lepsze hotele za tą samą cenę
Hotel,który potrzebuje remontu i odświeżenia.Kabina prysznicowa popsuta.W recepcji trzeba czekać,aż ktoś się pojawi.Płatny parking,który jest na podwórku hotelu.Fajny pomysł zrobienia sobie kawy czy herbaty na korytarzach,ale brak kubków.Bufet śniadaniowy płatny 20 zł od osoby jest zróżnicowany i wart tych pieniędzy.Cena za nocleg nie adekwatna do jakości.
Nice willa in the centre of the city, within short walking distance to the Krupówki Street. Very good buffet breakfast with excellent selection of cereals, cheeses, cold cuts, fish, eggs, sausages, salads, breads, crepes, cakes, jams, fruits, etc available in the adjoining Carlton Willa. The only problem was that we had to use the wet towels as they would not dry in the room.
Hôtel sympa, à proximité de Zakopane (super ville de montagne, dynamique, avec d'énormes possibilités d'activités). Propre, efficace et peu couteux. Bonne affaire
Bardzo dobra lokalizacja. Duży dwupoziomowy pokój. Wady to: brak lodówki, brak aneksu kuchennego, brak zasłon w oknie przez co pobudka jest wraz ze wschodem słońca, śniadania w hotelu obok. Zbyt wysoka cena, jak na ten standard.
Jeg var på vej videre til ophold på et bjerghotel i Tatra bjergene og skulle bruge hotellet til en enkelt overnatning. OK til prisen, men sengen var ret dårlig.
저렴한 가격에 예약을 하다보니 수건 갈아주는 것도 다 추가비용을 내야 하더라구요.
숙소가 번화가에서는 걸어다닐만 하고 주위가 워낙 예쁘고 좋았어요. 공원도 많고. 냉장고라던가 그런게 일체없이 침대랑 화장실이 끝이라서 짐 풀거나 할 때 좁긴했는데 베란다가 있다보니 좋았습니다.