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Reviews of Pacific Hotel Yamba

3.5 out of 5
Pacific Hotel Yamba
18 Pilot St, Yamba, NSW

Reviews

8.2

Very good

Rating 10 - Excellent. 268 out of 677 reviews" "
Rating 8 - Good. 270 out of 677 reviews" "
Rating 6 - Okay. 79 out of 677 reviews" "
Rating 4 - Poor. 34 out of 677 reviews" "
Rating 2 - Terrible. 26 out of 677 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Maxim

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2024
Response from The Pacific Hotel Team on 14 May 2024
Thankyou for your review !

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome spot, great experience
Stayed 2 nights in Apr 2024
Response from The Pacific Hotel Team on 6 May 2024
Thankyou for your review, we are glad you enjoyed your stay !

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from The Pacific Hotel Team on 6 May 2024
Thankyou for your review, we are happy you enjoyed your stay !

10/10 Excellent

Robin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place…it’s like home…other guests very respectful. Very friendly and safe
Stayed 4 nights in Feb 2024
Response from The Pacific Hotel Team on 5 Mar 2024
Glad you enjoyed your stay with us !!

10/10 Excellent

Robin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Felt like I was staying with family …people respectful, staff personable . Loved every minute
Stayed 1 night in Feb 2024
Response from The Pacific Hotel Team on 8 Apr 2024
Glad you enjoyed your experience with us.Hopefully we will see you again !!

4/10 Poor

Anthony

Disliked: Amenities, property conditions & facilities
There was a band on until midnight below the room and made it impossible to sleep even with earplugs in extremely loud. Impossible to have a conversation in the room. . I know it’s a pub but this should be mentioned in there advertising. Only very limited on street parking. Nice location and great as a pub Would be a much better experience when the bands aren’t playing.
Stayed 1 night in Feb 2024
Response from The Pacific Hotel Team on 5 Mar 2024
We are sorry you didn't enjoy your stay with us.It is definitely quieter when bands aren't playing.However we do have other rooms that are further away. These northerly rooms are very quiet.Let us know if you are interested in visiting our hotel again and we can guide you towards a room that is more suitable to your needs

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking was not always available as parking was on street. A busy hotel so hard to get a parking space. Queen room was not very big. Very compact. No space to relax
Stayed 2 nights in Feb 2024

8/10 Good

Anne

Stayed 1 night in Feb 2024

10/10 Excellent

Tahlia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely Sunday afternoon / evening stay.
Stayed 1 night in Jan 2024
Response from The Pacific Hotel Team on 5 Mar 2024
Hi Tahlia,We are happy that you enjoyed your stay with us ! Thankyou for the review

10/10 Excellent

Rebecca

Stayed 1 night in Jan 2024
Response from The Pacific Hotel Team on 8 Apr 2024
Thankyou for your review.We are glad you enjoy your stay

4/10 Poor

shane

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
no aircondition in rooms terrible hot no sleep for 2 nights came home earlier for that reason cant open windows and the windows were dirty wont b staying there again
Stayed 3 nights in Jan 2024

8/10 Good

Kathryn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely sea view from room. Room was clean. Found room hot no aircon did have a stand up fan tho which gave us some relief. The night we stayed thr was a band on which we watched a bit of but was very noisy from our room when we went to bed. Wouldnt of minded so much but was only thr 1 night passing thru. Should of been advised on this when booking. Other than that it was a nice place
Stayed 1 night in Jan 2024
Response from The Pacific Hotel Team on 19 Jan 2024
Hi Kathryn,I'm glad you enjoyed your beautiful ocean view. Unfortunately the pub rooms don't have aircon and sorry you missed the part in the message everyone receives advising of the band noise.Thank you for your reservation. Please be reminded that full payment is required at time of booking in order to secure your reservation. 24 Hour Cancellation Policy(Notice of cancellation is required before 2:00 PM the day prior to check-in)We have live entertainment from Thursdays - Sundays. Some rooms can expect band noise from the live music on Thursday, Friday and Saturday evenings.Also, a reminder that IF you have booked a "Pub" room you can expect shared bathroom facilities as detailed on our website and in your confirmation (we have some people who miss this detail and are disappointed when they arrive).Check-in time is from 2pm.Check-out time is 10am.We look forward to seeing you soon.Kind Regards,Pacific Hotel Yamba16 -18 Pilot St,YAMBA NSW 2464Ph. 02 6646 2466 We do have signature rooms which have aircon, ensuite and are down the other end so are much quieter. We hope to see you in the future. Kind RegardsThe Pacific Hotel Team

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was good no fuss👍
Stayed 1 night in Jan 2024
Response from The Pacific Hotel Team on 19 Jan 2024
Thank you for your review RegardsThe Pacific Hotel Team

6/10 Okay

Gudrun

Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Sotiri

Liked: Cleanliness
Overall we enjoyed our stay at the pacific. A couple of things to watch out for.... Not well ventilated on hot days and the floor fan isn't enough at night. Noise from the downstairs bar so take ear plugs just In case.
Stayed 3 nights in Jan 2024

8/10 Good

david

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely location
Stayed 1 night in Dec 2023

10/10 Excellent

jakub

Stayed 1 night in Dec 2023

6/10 Okay

Kerrie

Liked: Staff & service
The room number 115 has a bad odour I would say it was in the carpet it was quite unpleasant. It needs some sanitising or something 😞
Stayed 1 night in Nov 2023

10/10 Excellent

Judith

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

4/10 Poor

craig

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property.very pissed off that I booked with wotif and it said that there was 2 king bed ocean view rooms left but after I paid it refreshed to a queen bed city view room
Stayed 1 night in Nov 2023
Response from The Pacific Hotel Team on 10 Nov 2023
Hi Craig,Thank you for staying with us, I'm sorry you missed out on our King Signature rooms, they were all booked out weeks in advance so I'm not sure what you were seeing on the site, maybe for different dates, as you only booked on the day of arrival. Hopefully next time you will get you'll get one of our King Signature rooms with the beautiful ocean views.Kind Regards The Pacific Hotel Team

8/10 Good

Jillian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was tiny but adequate. Room comfy but not very big. Couldn’t swing a towel in the minuscule bathroom but shower was great and if you were careful not to splash when brushing your teeth it was okay. Fortunately there were back stairs to our room but the bannister in main staircase leading to dining and bar was very grubby. Terrific outlook though and we had a lovely dinner.
Stayed 1 night in Oct 2023

6/10 Okay

Marty, Cooroy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

Jodie

Stayed 1 night in Oct 2023

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Not the flashest place we have stayed but the view was outstanding
Stayed 1 night in Oct 2023

10/10 Excellent

Tony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Close to shops and other venues. Lovely ocean views from the hotel.
Stayed 1 night in Sep 2023

8/10 Good

Megan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

4/10 Poor

Bromius

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Whilst the pub is good for a beer, with a good choice of beers, friendly staff, and a great view, the room I had was terrible. The room had a glass door into a common area with no curtain, so no privacy and the sun blazed through at 5:45am. The room also had no ventilation at all, the window could not be opened so I had to sleep with the door propped ajar. There was also a kitchenette right outside the window, so I was awoken by people using the kettle and microwave throughout the night. Such a shame as the location is fantastic.
Stayed 1 night in Sep 2023

6/10 Okay

Jillian

Travelled with partner
As we were catching a bus early the next morning I booked a pub room which was adequate for us but maybe a plate and knife and fork each with a tea towel would be handy.
Stayed 1 night in Sep 2023

10/10 Excellent

Katrina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views were amazing, the rooms were very cleanand the staff very friendly. Would recommend booking for the restaurant.
Stayed 1 night in Sep 2023

10/10 Excellent

Ana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly welcoming staff upon check-in, beautiful signature room, very tidy and nice styling with an ocean view. Lovely location near the beach and walking distance to shops, cafés and restaurants. Cool pub with great food, the bar and bistro staff were very nice too!
Stayed 1 night in Sep 2023

10/10 Excellent

Lucinda

Stayed 1 night in Sep 2023

8/10 Good

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lack of parking
Stayed 2 nights in Sep 2023

10/10 Excellent

Mingfang

Liked: Cleanliness, staff & service, property conditions & facilities
Affordable and really nice place for holidays
Stayed 1 night in Jul 2023

10/10 Excellent

Kate

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The view is mesmerising.
Stayed 1 night in Jul 2023

10/10 Excellent

mick

Stayed 3 nights in Jul 2023

8/10 Good

Marty

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Fresh room on top of a pub with great food and coffee nearby. What's not to like?
Stayed 1 night in Jul 2023

6/10 Okay

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We were disappointed with the air conditioning. We were cold at night
Stayed 3 nights in Jul 2023

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
The veiw from the dinning area is excellent
Stayed 5 nights in Jun 2023

10/10 Excellent

Maia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great views over Yamba Main Beach, easy walk into town and to boardwalks to a number of beaches, great food at the restaurant.
Stayed 1 night in Jun 2023

10/10 Excellent

Ainis

Stayed 1 night in Jun 2023

10/10 Excellent

Phil

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and airy room. Great views.😎
Stayed 3 nights in Jun 2023

8/10 Good

Darin, Charlestown

Travelled with partner
Liked: Staff & service, property conditions & facilities
Room was basic , but comfortable and the view from the room was amazing . The one thing that wasn't up to scratch was the shared bathrooms , old , tired , dirty ,very uncomfortable and awkward , as there was nowhere to hang your clothes or towels
Stayed 1 night in May 2023

8/10 Good

John

Stayed 2 nights in May 2023

10/10 Excellent

Scott

Stayed 1 night in May 2023

10/10 Excellent

Norman

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The Pacific Hotel,has great views of the Pacific Ocean.It has an excellent bar and Dining Room,with good choices.I will recomend the Pacific Hotel to all my friends and I will stay there again!!!
Stayed 1 night in May 2023

6/10 Okay

alana

Travelled with partner
Liked: Staff & service, amenities
I was really happy untill I noticed baby cockroach’s in the microwave and bathroom. Needs pest control done . Food was very average , gnocchi certainly wasn’t house made but packet bought staff are fabulous thought
Stayed 2 nights in Apr 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location
Stayed 1 night in Apr 2023

4/10 Poor

Guo

Disliked: Staff & service
Stayed 1 night in Mar 2023