"We had a fantastic experience at this hotel. The staff were friendly and accommodating. The buffet dinner offered a wide variety of delicious options. Our room was spotless and comfortable. We thoroughly enjoyed our stay."
"This hotel is impeccably clean. I was there for a conference and did not visit the pool, but the rooms and common areas were upscale and spotless. The service was outstanding. I would stay for a leisure trip if given the opportunity. The breakfast buffet had a wide variety with good quality. The tables in the dining area were kept clean, even during busy times. "
"Sin dudarlo me quedaría otra vez aquí
Sumamente limpio, excelente atención del personal, y excelente ubicación respecto a las atracciones principales (muralla, torres del tambor y campana, pagoda del ganso)
Un hotel de lujo que sin duda el precio es bajo por todo lo que ofrece "
"Great location close to convention center, walking distance to an outlet mall. Clean and quiet. Only thing is - don't get fooled by the map on Expedia, it is NOT close the the railway station, we learned it the hard way, but we still liked the stay."
"The food served is lousy. The food in the Sheraton club is even worse. The seating arrangement there is also bad. A 5 star hotel should be much better.
The room tried to be cyber and intelligent but in a stupid way. After one person goes out for a few minutes, the light and aircond would be automatically turned off even though another person is still in.
The arrangement of furniture is also bad. Inside the bathroom, the bath tub is arranged in such a way that after closing the sliding...
"The best hotel en China for the Luxury and the price, excelente servis, love the stylish clothes, location is amazing, even on the rain day it feels fantasy land, swimming pool is great as well,the whole Apartment has got amazing view, food is delicious, especially black bread, Meat made and cut in Front of you, Hot pot is well spicy so be prepared, We only used restaurante on the ground floor and there are 2 more restaurantes, well impressed"
"Had a good time staying at this hotel. The room was clean and quiet. Staff made us feel at ease with their smiles and efficient service. Klaus at the front desk was super friendly and helpful throughout our stay. "
"The hotel shouldn't be rated at 5 stars. I gave it maximum 3.5 stars. The worst thing is about the cleanness wasn't qualified. The carpet was old and smelly. The size of room and bed was small. Location is surrounded with high level shopping mall. Because hotel is situated in high traffic area while the front of hotel build just face to main road so, it was quite noisy and dusty."
"We stayed for 2 nights at the Grand Hyatt Xi'An in a Grand Club King Room. We went to Xi'An mainly to see the Terracotta Warriors. For us, we found this hotel was isolated from the main part of the town of Xi'An. We needed to take a taxi to get into the town centre. Apart from that, the room, the staff and the food were all at standard of what we would expect from the Grand Hyatt group. For us, the location wasn't the best."
