"The best hotel en China for the Luxury and the price, excelente servis, love the stylish clothes, location is amazing, even on the rain day it feels fantasy land, swimming pool is great as well,the whole Apartment has got amazing view, food is delicious, especially black bread, Meat made and cut in Front of you, Hot pot is well spicy so be prepared, We only used restaurante on the ground floor and there are 2 more restaurantes, well impressed"
"Staff were incredibly friendly, breakfast was absolutely delicious! Xi'an's heat is no joke - but coming back to such a comfortable, peaceful hotel made all the difference. Would definitely stay here again"
"Good hotel with good staff and well maintained.
It's far from Xian points of interests.
Big problem is that no one speaks english AT ALL. Not even few words. It's really hard for a basic communication and it' COMPLETELY UNACCEPTABLE for a.high level hotel like a Crowne Plaza"
"If you have to take a train to Xianbei (Xi’an north international railway) this hotel is the best.
Beautiful and is just to 10 minutes by car to the station"
"Very nice, comfortable and clean rooms. Service was excellent from the reception to restaurant but i would like to address especially the kindness of the concierge who was absolutely amazing and helped at any moment of our trip. He is the reason i am writing this review since he has done his work brilliantly and exceeded our expectations in all senses."
"as an American, they were extremely accommodating to me and were happy to use translation apps to help get me the information I needed. Room was very nice and the location is great "
"Great location close to convention center, walking distance to an outlet mall. Clean and quiet. Only thing is - don't get fooled by the map on Expedia, it is NOT close the the railway station, we learned it the hard way, but we still liked the stay."
"This is a family visit. The hotel is located near Changle park(old 动物园). There is a subway station right outside the hotel. There are a lot of subway lines build recently at Xian. It is very convenient to travel around city with subways. At hotel's parking lot, there is bus station for buses to Xian Xianyang airport. In short, the transportation is very good. The room has two full beds and one added single bed for 3 persons, with free bottle water, umbrella which I do not remember I see at US'...
"I want to commend your reception staff (Eiffel and Dex) for their willingness to help us when we needed it most. We had misplaced our phone on our way to the hotel in the bullet train. Despite not knowing the language he assisted us promptly by calling the relevant people and helped greatly with the recovery within 24 hours. I really appreciate his gesture and am thankful for his kind gesture. Because of such staff your country’s image is enhanced more. I have a more positive image of China now...
