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"The room and staff was great."

"Great room staff were very attentive "

"The room was clean, the staff (especially the bartender) was 10/10 she called customers by their names and that made the experience that much better. I also loved the easy check in. "

"Excellent staff"

"Yes"

"Clean room, staff is great and amentities were great."

"Clean room, friendly staff, good breakfast. Would stay there again!"

"Yessss"

"Excellent stay"

"Perfect Stay with Stunning Views and Top-Notch Service My stay at the Marriott Hotel in Richmond was exceptional from start to finish. The room was clean, spacious, and had a wonderful scent the moment I walked in. The 18th floor offered breathtaking views, making it the perfect spot to watch both the sunset and sunrise — truly a highlight of the stay. The bathroom was spacious, fully stocked, and immaculately clean, which made getting ready a breeze. We did need a few extra towels, and the...

"My room was quite nice and very comfortable. "

"A modern construction, room large enough and clean. Lee at the front office was very helpful when we had a blackout in the room caused by a defect alarm clock and had to change rooms. Very accommodating. The outsourced restaurant makes f&b too expensive in the morning. In the room, the only thing we missed was a night light."

"I’m very grateful to Noah who works at the front Desk as a manager. He was very professional and kind, and he went above and beyond in providing a wonderful stay! George the driver was absolutely wonderful and I learned a lot about Richmond through riding with him, thank you George! And Richard was also really kind. Thank you so much! "

"The staff is amazing! The hotel is a work of art. We loved the holiday decorations! "