Cheval Apartment hotels in Windsor

"The staff were very welcoming on arrival and helpfully already had our room key sorted. The hotel was pleasant and clean though it should be noted that our room was very, very warm. This had been appreciated by the staff in advance by the placement of a fan in the room. We recognised that this could not be helped due to the heatwave and the lack of air con in an old building but we appreciated the effort. "

"Front desk was very helpful and Lovely. Timothy L."

"Great place to stay. Room was well maintained/clean, AC, friendly staff, and close to everything. Restaurant was very good as well. Really enjoyed our stay here. "

"Gorgeous rooms, very helpful staff and very accommodating when we were a little late coming in for breakfast. This is our second stay here and my only regret is not spending more time in the pub/hotel to enjoy the atmosphere. "

"Great location, on the heathrow flight path which we knew, easy parking, and good comms. "

"Where do I start The property was described as a studio. It stated that everyone in my party would be undestrurbed in the accomodation. This is untrue and breaches the trades description legislation The property has a shared kitchen with no privacy in it. The only TV is in the kitchen and so relaxing at the end of the day before bed by watching TV was not really possible My food had to be stored insecurely The access to the room I booked was up very steep steps with a low ceiling This was also not known before booking Whilst the access is ok for a residential property it almost certainly does not meet the legislative requirements for a shared room let (multiple occupation). I banged my head several times In the case of a fire, escape would be severely restricted. There was no fire escape plans or smoke alarms on the top floor, breaching further legislation Parking nearby was impossible The low height in the shower also made me bang my head On arrival, it was almost impossible to get the key because the alley is too dark. A light sensor is required not a timer. The room was not ready with dirty sheets and towels There were no internet instructions and as a result I missed an important meeting as I got them too late The phone number provided was incorrect The shower overflows creating effectively a pond that I had to mop up every morning The owner rudely suggested I cancel the booking and go to the Travel Lodge saying I got a good deal"