"The elevator at Fairfield was not working. I was traveling with my elderly mother who couldn’t walk the stairs. The associate at the hotel referred me to another Marriott location where I ended up staying. The Expedia app changed me for the room anyway. The associate at Fairfield stated that I was not charged on their end. I’ve noticed several pending charges on my card. I’m still waiting for Expedia to waive the charges for a canceled stay at no fault of mine."