Search Hotels Near Westwood Park, Minneapolis - St. Paul

"No breakfast option. Terribly over priced Starbucks sandwiches and coffee. Go a mile down the street and find an actual Starbucks. Paid parking only, and right under the airport flight path. Bed was as lumpy and crap as you could imagine."

"I recently stayed at your property and, while I enjoy the area, I was unfortunately disappointed with my overall experience at the hotel. I would like to bring the following concerns to your attention: 1. Front Desk Service On the first evening of my stay, the receptionist on duty was unprofessional and discourteous. I also observed similar interactions between her and other guests. The tone of service significantly impacted my first impression of the property. 2. Room Condition My assigned room had a large crack in the window, which made the room uncomfortably cold at night. Additionally, the bathroom was not up to standard. The bathtub was in poor condition, and the shower had excessively high water pressure, making it unpleasant to use. I considered reporting these issues during my stay but was reluctant to approach the front desk due to my earlier experience. 3. Safety Concern* The ground floor back door leading to the parking area was completely unlit. The path to the escalator was dark, which felt unsafe, especially as I was traveling with family. As a result, I avoided using that exit for the duration of my stay. Based on these issues, I cannot recommend this hotel to others and I will not be returning for future stays. I hope this feedback is taken seriously and that corrective measures are implemented "

"First I will talk about the staff. The staff were very polite and kind. At check-in Aaron was helping us and was beyond polite. The pool was great and wpuld highly recommend poolside. There were some minor things but in reality when you have great service it truly makes up for it and makes complaints far less likely. I would highly recommend this place and hiring more people like Aaron! Would come back. Thanks. "

"Clean and in a good location"

"Clean room"

"Excellent hotel. Location was primo! So convenient to shop and walk back to your room! Wonderful, unique experience at the Mall of American and the hotel. "

"The room was clean, well maintained and nice layout. Staff was friendly and helpful. No issues with parking, well lit parking area. Breakfast was good, multiple options available. Only issue was the bed was too firm for my liking and the pillows were flat and a bit uncomfortable."

"Yes it was clean and the staff were awesome, also. The wifi was on point"

"I really like the location and the cleanliness of the hotel."