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"At first, we were taken aback at the un-staffed hospitality concept but we got used to this after we checked in and found it an innovative option. There is always someone present behind the counter during breakfast hours and there are cleaners as well. The hotel has a contemporary, modern feel to it. The seating areas on the ground floor give it a safe and comfortable ambiance, almost like coming home after a day of sightseeing. The staff were well organised and friendly, always helpful. If there was one thing I would suggest, it would be to keep the carpet around the bed area properly vacuumed. Our room faced the street and although it can be noisy when we opened our windows for fresh air, we could also shut the double windows to maintain quiet inside. The hotel is close enough to the center of town and far away enough to avoid any hustle and bustle. Eating places, ATMs, grocery stores are all within walking distance. The Post Grand hotel next door is its parent company so there is also the option of eating at the restaurants there. We thoroughly enjoyed our 14-day stay! "

"Great Hotel Great Location "

"The stay was good, bathroom a bit dangerous due to newly laid tiles. Which are not designed for shower and bathroom floors. Had to use a towel in the shower and bath room floor to stop slipping over. "

"Check-in and check-out process was fast and efficient. Staff went the extra mile to assist when we had to make an international call to sort out our flight. Rooms were spacious and comfortable. Wished we had more nights there! "

"Really cool hotel with a great restaurant and bar. Staff was very helpful and very friendly. Really cool room too!"

"Great food, staff, service. Can not fault in any way "

"What a beautiful surprise."

"This Hotel is very quaint, the staff are excellent and went out of their way to make sure we were comfortable. Breakfast was very filling and the variety was good. The Hotel is a heritage listed property. "

"This hotel is located in an area where parking on the streets of the town is required and parking machines don't accept foreign (american) cards. There is also an app that can be loaded onto a US based iphone... Team member confirmed that they would refund since I had to find a different hotel but until now I haven't received a refund (one week has passed)"