โรงแรมและที่พักเวสต์เฮเวน

"Property needs refreshing. I don't plan to stay there again"

"The cottage that we rented was clean enough, however, the amenities were definitely not up to par. The grounds were obviously not kept up with very well, the community bathrooms need a deep cleaning and the pool water appeared green and had scum floating on the surface. My wife and I decided not to risk it for fear of getting sick. The staff was not present. There is no office for checking in or any other purpose. We are unlikely to visit this location again."

"I was very happy with place, even with it being a bit outdated, but they are currentlydoing some updating, which Im excited to see. The property is well maintained and the pool is great. I will definitely stay there again."

"Good location for function I was attending. Felt like a very safe place to stay. Breakfast was yummy! Check in not so good. Waited at an empty counter about 5 minutes before a young man showed his face. Told me no rooms available till about 4 PM. Fine. It was about 3:15 so we sat in chairs in lobby. About 5 minutes passed and someone else came in.and wow…there was a room available for them. I walked up to counter and he said a double queen was now available instead of king we reserved. We took...

"The property is located in a quiet area close to gas and convenience stores. Beds were comfortable and the property included everything we needed to make our stay enjoyable. Property manager was accessible throughout the stay for questions. Excellent experience overall."

"Unfortunately we were placed in a cabin that was overtaken with mold in both restrooms, one was off of the main bedroom where we slept. It is cabin B. We asked for a partial refund and got 30% back. The property was nice. Definitely somewhere we would love to visit again but I dont trust that the cabin will be mold free and can't view until after paid etc. So won't be back. There's no office on site, but there appears to be people living there close by the pool. Never saw anyone there except a...

"Muy buena atención en todo momento, el lugar es muy funcional para ir de shopping y regresar a un lugar reconfortante."

"Nice place, comfortable bed."

"Rght on the Guadalupe with a very spacious stone deck, tables, pool, BBQ pits and beautiful trees to shade the area. Nice big grass area down by the river. Owners are very accommodating and you can tell they take pride with the upkeep of the rooms and property overall. We stayed 2 nights and had a great time meeting others staying at Horseshoe Riverside. We will be back! Thank you Doc and Wendy for a nice and comfortable getaway."

"Loved the property and location. Everything was great. Just a couple of minor issues. Easy to access staff. Only sugestión I have is that the bedrooms need at least one mirror so that the Ladies can see their wardrobe as they're trying them on. One more thing, Since not a hotel room we should be allowed to check out at noon or 1pm. THANK YOU."