โรงแรมใกล้แกลเลอรีสัตว์ป่าตะวันตก, รีโน

"Amazing property and staff"

"My husband booked this hotel because he thought it was cool that it was an older building and the rooms were only in the 2nd and 3rd floor above a bar & restaurant. The room looked cute- modern decor in an old building. I’m not a neat freak but I do inspect the room. We hadn’t touched the bed and right there under the decor pillow lay two long stands of hair that was clearly not either of ours. Yuck. In the shower, I found several pieces of hair. The sink didn’t look clean, either but I had...

"Property location was great. There is a miscommunication between Expedia and that hotel though, if you book the accessibility room there is NO sofa bed like Expedia says they have! They didn’t tell us that when we checked in which was a huge bummer"

"Everything was clean and comfortable. "

"Not really stock lack variety and higher end stuff"

"I have stayed before and this time it wasn’t as pleasant. I took the weekend to relax and not do chores but room wasn’t clean I had to do my own room service. I didn’t bring shampoo or soap because usually there are some toiletries but not this time. I did ask for some because they came with the room but they were short on staff. I traveled a lot and this is my first “not a good stay review “. Food is limited also only 2 places open and 4 out of 4 adults said that the food wasn’t worth the...

"Very nice stay. Staff is professional and kind, place is kept clean. I used the Laundry and AC while I was here and everything worked great. I'll definitely come back"

"Literally the best customer service with the cleanest rooms and lobby. We were impressed with our stay and how Helpful everyone was !"

"The rooms and bed were very clean and comfortable.there was no smoke smell anywhere.the restaurant was great and the staff were quick and accommodating the location is great also so close to everything.will definitly stay there again"

"most of the lamps bulb were burnt out."

"N ice room"

"It was terribly bad me and my daughter was bitten by bedbugs all over "

"Clean bathroom, well kept"

"Dejé un depósito de 100 usd por una noche (lo cual se me hace demasiado) y ya pasó una semana que dejé el lugar y no regresan ese deposito"

"You get what you pay for, convenient location. If you arrive late, there's no parking left. The building is exposed in the center, extremely loud. It sounded like the third circle of hell! Bring your earplugs."

"People they talk to loudly on the hallways"

"The room was very sparse , no comfortable seating . Never saw any employees. Just the computer screen staff that checked me in and out. Not very personable in my opinion."

"The door lock didn’t work for us had to contact someone to give us a code to be able to get in. The WiFi was ridiculous, hardly worked. The sink faucet was so loose felt like turning on the water would rip the faucet off its brackets. The TP holder was broken. Was a good price but everything was cheaply made and breaking."