โรงแรมและที่พักเวสต์ ออโรรา

"Extremely dissatisfied staff can't be bothered to enforce their own policies."

"The sheets were thin, the towels scratchy, and the be was hard. It is obvious whoever owns this hasn't spent anything on it in a long time. We will not return."

"Very helpful and enjoyed my stay. Would stay again."

"I loved staying here- clean facility and friendliest staff. Especially front desk. Male Hispanic was outstanding. Very courteous and professional. The only reason why I didnt give 5 stars is for the gym facility. It had a very strange odor and the tvs and a/c in there didn't work. Otherwise great hot tub and comfy rooms."

"Very good"

"Facility was okay to be honest. Room had loose flooring. Bed was comfortable but during the night I was bitten by something. Either a spider or something else. Floors in room were very dirty, make sure you have socks to wear. Ice machine on 3rd floor had no ice and was not replenished during the duration of our stay."

"Breakfast had no gluten-free option like what I have seen at other hotel chains like Hampton Inn by Hilton."

"The check in process took forever as there was no one at the front desk. The staff was just there to do the job, nothing more. The location of the property was very good. "

"The counter check-in person was very nice and was really helpful. The breakfast was good and everything ran smoothly."

"There was a cockroach in our room. My friends in the room had a towel completely covered in someone's hair. The maid just folded it with clean towels. There was almost nothing for breakfast, as there were a lot of people. And there was nothing to eat. I had to wait about 15 minutes for the omelet to be brought. We didn't even have coffee, we had to ask. Usually we stay at this hotel and were satisfied, but this time something went wrong with them. I guess we'll have to change the hotel. And yes,...

"Clean. Convenient. Good price. Bare bones, no frills, you get what you pay for. Basic budget Motel. Room was spotless.."

"Breakfast offered a variety of options for every appetite. Bed was super comfortable, room set up was logical and spacious. Shower had great water pressure. A/C perfect. Staff are consistently helpful and welcoming. They have been currently remodeling when we were there in October 2025 and now still in May 2026, but it doesn’t affect our stay and it enhances the property. This is our go to place as we have family in the area and it’s reasonably priced. We will be back in June 2026 for a family...

"l"

"I've been going to this hotel for years, whenever I'm in town. I can definitely tell there has been a change in management. The former manager Brenda ran a tight ship. The hotel was so clean it sparkled, the service was amazing....I mean Brenda hasn't been there in years and not only did she introduce herself to us but i still know her name. This hotel is still good. I will continue to stay there when I'm in town. The rooms are still clean. The pool is broken. One of the elevators is broken....

"The air conditioning was in adequate for the size of the suite. When checking out I rang the bell at the main desk and no one appeared. I went down for breakfast 15 minutes before closing and there were very few if any at all choices while the staff sat a table waiting to clean up."

"Arrived two hours early asked about a early check-in was told the room was ready, but there would be a $75 fee for early check-in just two hours before the normal check-in time. I thought that was a little ridiculous but everything else was fine."

"Comfortable and quiet and a reasonable stay"

"To start, Tucker who was manning the front desk upon arrival, was welcoming, warm and friendly. He was extremely professional with the check in process. Had all our information and checked us in thoroughly and quickly. When we were trying to transport our luggage etc, we were having difficulty and he came to our rescue helping get everything up to and into our room. As we came and went he was extremely friendly and smiling with courteous greetings etc. He should be recognized for his excellent...

"Clean rooms helpful staff great stay"

"Very clean & very nice staff"